At a Glance
- Tasks: Lead the design of innovative digital services for major UK companies and public sector organisations.
- Company: Join Netcompany, a leader in delivering impactful digital solutions.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and professional development support.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real difference by transforming how services are delivered to users and society.
- Qualifications: Experience in service design, especially within the UK public sector and GDS standards.
The predicted salary is between 60000 - 80000 £ per year.
As a Lead Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK's largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
Key Responsibilities
- Experience delivering services in the UK public sector, including working to GDS standards and passing Service Standard Assessments
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
- Understand user, business needs and requirements and the wider operational and organisational context
- Analyse user needs and business objectives in highly complex service areas
- Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end
- Define vision and outcomes for products, services and programmes
- Lead on design workshops and design sprints with the team, senior stakeholders and users
- Rapidly design and test digital prototypes with users
- Work in agile, multi-disciplinary delivery teams and deliver new services as part of large and complex transformation projects
- Collaborate across teams and organisations to deliver challenging projects to tight timescales
- Communicate complex business and technical challenges clearly to both audiences; manage stakeholder expectations, set direction and navigate difficult discussions
Benefits
- Hybrid working model with some flexible working
- 25 days holiday
- Private medical health care via Vitality
- Pension contribution and life assurance
- Professional certifications supported as part of learning and development
- A range of retail discounts covering restaurants, supermarkets, travel, leisure activities and health and well-being services
- Access to Employee Resource Groups to connect, learn and support one another
Equality, Diversity and Inclusion
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. If you require any reasonable adjustments or additional support during the interview process, please email the HR team for assistance.
Lead Service Designer in Leeds employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
