At a Glance
- Tasks: Lead the team and ensure smooth store operations while delivering exceptional customer service.
- Company: Join the iconic Levi Strauss & Co. and be part of a diverse, inclusive culture.
- Benefits: Enjoy competitive pay, generous discounts, and ongoing training for career growth.
- Other info: Flexible hours with opportunities to grow in a dynamic retail environment.
- Why this job: Be a key player in a brand that celebrates individuality and community support.
- Qualifications: Retail experience, strong leadership skills, and a passion for the Levi’s® brand.
The predicted salary is between 24000 - 30000 £ per year.
About Us
Levi Strauss & Co. is an iconic company with brands that are loved around the world.
Here, you can be yourself and be part of something bigger.
You can do what you love while staying true to who you are.
Come find your fit - and your future - at LS&Co.
What You'll Be Doing
As a Keyholder, you play a critical role in bringing the Levi’s® brand to life on the shop floor.
You’ll lead by example, support the wider team, and take responsibility for the smooth running of the store during your shifts - including opening and closing when management are not present.
- Deliver exceptional customer service by leading from the front and living our brand values
- Act as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs
- Take responsibility for store operations during key trading hours, including opening and closing procedures
- Support the Store Management team with daily tasks, floor leadership, and operational duties
- Ensure high visual merchandising and brand presentation standards are maintained at all times
- Coach team members on product knowledge, styling, and customer experience
- Assist with deliveries, stock organization, and stockroom standards
- Help create a positive, inclusive, and high‑performing team environment
- What You'll Bring
- A passion for the Levi’s® brand and a strong alignment with our values
- Previous experience working in a retail environment with responsibility for sales targets and KPIs
- Confidence leading and supporting a team on the shop floor
- Strong customer service skills with a proactive, solution‑focused mindset
- The ability to take ownership, make decisions, and remain calm in a fast‑paced environment
- A collaborative approach and willingness to support store management where needed
- Flexibility to work evenings, weekends, and bank holidays
- What's in It for You
- Competitive pay, with performance‑based incentives where applicable
- Generous employee discount and uniform support to help you represent Levi’s® with confidence
- Paid time off and public holidays in line with local legislation
- Access to wellbeing support, including mental health resources and employee assistance programmes
- Ongoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.
- The chance to be part of a purpose‑driven, inclusive brand that celebrates individuality and supports communities
Benefits and reward offerings may vary by country and are aligned with local market practices.
LSCo is an affirmative action and equal employment opportunity employer.
We welcome and value people from diverse cultures, backgrounds, and experiences to make LSCo a collective success.
- Location: London, United Kingdom Time Type: Full time
- #J-18808-Ljbffr
Keyholder 20HR contract - Covent Garden employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder 20HR contract - Covent Garden
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PVH (Tommy Hilfiger/Calvin Klein), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PVH (Tommy Hilfiger/Calvin Klein)!
We think you need these skills to ace Keyholder 20HR contract - Covent Garden
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PVH (Tommy Hilfiger/Calvin Klein), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PVH (Tommy Hilfiger/Calvin Klein) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PVH (Tommy Hilfiger/Calvin Klein) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
