At a Glance
- Tasks: Deliver Waitrose produce and support shop tasks for a seamless customer experience.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Earn £14.31 per hour with night premium pay and flexible working options.
- Other info: Enjoy career growth in a supportive and innovative environment.
- Why this job: Be part of a team that values service excellence and ethical standards.
- Qualifications: Must have a valid UK driving licence and great customer service skills.
As one of our Customer Delivery Drivers, you will bring Waitrose produce and Partner-led service to customers’ doors. You will help support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and welcoming running of the shop. In addition to contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at £3.75 per hour. You must be 18 years or older to work in this role.
Key Responsibilities
- Begin your day in store and be responsible for delivery routes.
- Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery to customers.
- Complete vehicle safety checks, maintain road compliance, and uphold health and safety standards.
- Represent the Waitrose brand on the road with excellent customer service as a priority.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
Essential skills/experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Strong time management skills.
- Ability to cope with the physical requirements of the role (lifting of crates, moving cages).
- Comfortable working independently with self-motivation and adaptability.
- IT literate.
Desirable skills/experience
- Previous experience in a driving role and knowledge of chilled vehicles is welcomed.
Pay: £14.31 Hourly
Contract Type: Permanent
Hours of Work: 15 hours per week, across seven days to include early starts, late finishes, evenings and weekends between 06:15 and 22:00.
Job Level: Partnership Level 10
Location: Hexham (Waitrose & Partners), Wentworth Park, Hexham, Northumberland, NE46 3PJ
We are the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership and work together to deliver our purpose. We focus on retail excellence, innovation, and ethical standards, aiming to be brilliant at retail and service.
Important points to note: pre-employment vetting may include DBS checks. If required, you will be informed during recruitment. DBS checks will be carried out by a third-party body, and financial probity checks may be required for some roles. You may apply as soon as possible as vacancies can close early if we receive a high number of applications. We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Hexham employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Hexham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like PVH (Tommy Hilfiger/Calvin Klein) and show off your personality in person.
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Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at PVH (Tommy Hilfiger/Calvin Klein) and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Hexham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and PVH (Tommy Hilfiger/Calvin Klein).
Get Familiar with Our Brand:Before applying, take some time to learn about PVH (Tommy Hilfiger/Calvin Klein) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress PVH (Tommy Hilfiger/Calvin Klein).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which PVH (Tommy Hilfiger/Calvin Klein) will surely appreciate.
