Head of Customer Experience & Insight Strategy

Head of Customer Experience & Insight Strategy

Full-Time 70000 - 90000 Β£ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Lead the charge in understanding customer needs and enhancing their experiences.
  • Company: Join Quilter plc, a forward-thinking company focused on customer insight.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Be part of a dynamic team dedicated to customer-centric innovation.
  • Why this job: Shape customer experiences and drive impactful business decisions.
  • Qualifications: Proven leadership in customer experience and strong analytical skills.

The predicted salary is between 70000 - 90000 Β£ per year.

Quilter plc seeks a credible enterprise leader to define how we understand customer needs and turn insight into better experiences and smarter business decisions. You will head a newly established function spanning customer experience, research, insight, analytics, digital experience, inclusion and vulnerability, delivering a single, enterprise-wide view of customer needs and priorities.

Reporting to the Chief Customer Officer, you will champion customer-led, evidence-based decision-making.

Head of Customer Experience & Insight Strategy employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace Head of Customer Experience & Insight Strategy

Customer Experience Strategy
Insight Generation
Analytical Skills
Research Skills
Data Analytics
Digital Experience Management
Inclusion and Vulnerability Awareness