At a Glance
- Tasks: Coordinate patient bookings and manage the HCML portal for a smooth physiotherapy service.
- Company: Join Nuffield Health, a leading healthcare provider focused on wellbeing.
- Benefits: Enjoy free gym membership, health assessments, and retail discounts.
- Other info: Full-time remote role with opportunities for personal development and career growth.
- Why this job: Be a vital part of a dynamic team making a real difference in patient care.
- Qualifications: Experience in administration and strong IT skills, especially in Excel and Outlook.
The predicted salary is between 25545 - 25545 £ per year.
- HCML Coordinator
- Remote Working | Admin Functions | Fixed Term Contract till end of 2026 | Full-Time
- £25,545 per annum
- 37.5 hours per week
An exciting opportunity has arisen in the dynamic and fast paced Physiotherapy service, who are looking for someone to join them as a HCML Coordinator.
Working closely with the physiotherapist, HCML and senior management, the successful candidate will quickly become a crucial part of the daily running of the Nuffield Health HCML pathway.
Responsibilities
- Booking patients into their initial physiotherapy appointment.
- Identifying, and correcting potential IT issues before they occur, or where not possible fixing the problem in retrospect.
- Running the HCML portal, setting up new physios on the portal or escalating issues with the portal to management and HCML.
- Processing invoices.
- Managing, organising, and updating relevant data using database applications.
- Expertly handling all contact with our patients via several channels: inbound and outbound calls, and emails. Ensuring the customer journey is seamless throughout.
- Promoting a positive image of Nuffield Health through effective communication and responsive action with both internal and external contacts (existing customers/suppliers/general enquiries).
- Appropriately escalating any patient or complaint issues to management.
- Communicate using appropriate channels to provide information; share knowledge; keep colleagues informed of progress and to respond to enquiries within your remit.
- Adhere to Data Protection principles, as well as ensuring all information (whether patient or organisation specific) is treated sensitively and confidentially.
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Take responsibility for own personal development through regular 1:1's meetings and yearly appraisal process.
- The role holder will be expected to perform any other duties that may reasonably be asked of them.
- The role holder will need to build and maintain effective relationships at all levels across the divisions.
Skills, Qualification and Experience
- Previous experience as an Administrator/ Coordinator within the UK Healthcare market (desirable).
- Competent IT user with strong skills particularly in Excel, Outlook, and Word.
- Ability to learn new database systems quickly and accurately.
- Professional and confident with excellent verbal communication skills.
- Ability to prioritise and deal with varied workload under the pressure of multiple deadlines.
- Excellent attention to detail and time management skills.
- Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued.
That's why we've developed a benefits package with you in mind.
Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
At Nuffield Health, we take care of what's important to you.
#J-18808-Ljbffr
HCML Co-ordinator employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HCML Co-ordinator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PVH (Tommy Hilfiger/Calvin Klein).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PVH (Tommy Hilfiger/Calvin Klein).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PVH (Tommy Hilfiger/Calvin Klein), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace HCML Co-ordinator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PVH (Tommy Hilfiger/Calvin Klein).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PVH (Tommy Hilfiger/Calvin Klein).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PVH (Tommy Hilfiger/Calvin Klein). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PVH (Tommy Hilfiger/Calvin Klein). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PVH (Tommy Hilfiger/Calvin Klein)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
