At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Join a well-known brand with a focus on inclusion and career growth.
- Benefits: Competitive salary, discounts, mental health support, and flexible working options.
- Other info: Great opportunities for training and development across various levels.
- Why this job: Be a role model and make a real impact in a dynamic environment.
- Qualifications: Must be over 18, with strong service skills and a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Overview
As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork.
You'll ensure the team maintains high standards and that our customers are kept happy.
Must be over the age of 18 due to the nature of the role.
Must be fully flexible and available Weekends & key dates.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- What you\'ll bring
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
Benefits and rewards
- You\'ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry\'s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter.
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring them when they are placed.
- Wagestream - access your wage before payday for life events.
- Retail discounts - up to 30% off at partners, exclusive discounts with mobile providers, and more.
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG.
We aim to embed inclusion into every decision we make across our people, customers, communities, suppliers, and operations.
We want to create a culture where everyone feels welcome, valued, and able to thrive.
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Team Leader in Harlow employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Harlow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PVH (Tommy Hilfiger/Calvin Klein). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PVH (Tommy Hilfiger/Calvin Klein)
Don't be shy about reaching out to PVH (Tommy Hilfiger/Calvin Klein) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Harlow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PVH (Tommy Hilfiger/Calvin Klein) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
