At a Glance
- Tasks: Assist in managing private patient admissions and ensure a top-notch experience.
- Company: Join Ramsay Health Care UK, a leading independent healthcare provider.
- Benefits: Enjoy private medical cover, flexible leave, and career development opportunities.
- Other info: Dynamic work environment with a focus on wellbeing and personal growth.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Marketing or sales experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Job Title: Private Patient Coordinator
Winfield Hospital - Gloucester, 30 hours per week. Winfield Hospital is one of Gloucestershire's leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital opened in 1992 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment and NHS patients exercising choice through the e-referral system.
You will assist the Private Patient Manager to grow self-pay and Private Medically Insured admissions to defined targets. To effectively manage consultant relationships to ensure the private patient experience is consistently delivered. This interaction will be across all channels; in person, on the telephone and in writing. To be measured through patient satisfaction, compliments and/or complaints whilst undertaking analysis of private activity in order to maximise revenue generation.
Responsibilities
- Take responsibility for the timely provision of quotes within the hospital.
- Provide support for primary contact for the National Enquiry Centre and key stakeholders.
- Book consultation appointments in clinics for private patients.
- Provide accurate cost information to patients following their consultation regarding any onward intervention (estimated quote provided by enquiry centre prior to consultation).
- Provide quotes for patients to make an informed decision to the Enquiry Centre.
- Ensure outpatient clinics are followed up to retain patients who are converting to surgery.
- Ensure all records and reports are maintained and kept up to date.
- Ensure relevant information is forwarded to all interested parties involved in the patient pathway.
- Assist if required by following up quotes given and see if further information is needed.
- Ensuring insurance authorisation details are complete and accurate so planned treatment can go ahead.
What you\'ll bring with you
- Marketing and/or Sales experience.
- Ability to manage a portfolio of private patients from initial call to discharge.
- Sound computer skills using the MS Office Suite and web-based reporting.
- Confident in engaging with a variety of people, particularly in a high-end setting.
- Excellent communication skills both face to face, over the phone and in writing.
- Articulate with the highest standard of personal presentation.
Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development.
- Health, Wellbeing & Financial Security: Private Medical Cover, with the option to add your partner and dependants. Discounted Bupa Dental Insurance. Life Assurance (Death in Service) x3 your base salary. Private Pension, with Ramsay matching up to 5% after a qualifying period. Employee Assistance Programme.
- Work-Life Balance: 25 days annual leave + bank holidays, with the option to buy or sell additional days. Flexible shift patterns, where possible. Family friendly policies including enhanced parental leave. Volunteer leave to support causes that matter to you.
- Career Development & Recognition: Training and Development via the Ramsay Academy to support your career development. Colleague recognition programme to celebrate our people.
- Lifestyle & Everyday Perks: Access to our benefits platform, Cycle2Work scheme, subsidised staff restaurant where possible, free parking on site where possible.
About Ramsay Health Care UK
Ramsay Health Care UK is a well-established global hospital group with over 60 years\' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We are committed to equality of opportunity for all.
We care. It\'s more than what we do, it\'s who we are. Everything we do is about striving to deliver the best care.
Private Patient Coordinator in Gloucester employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
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We think this is how you could land Private Patient Coordinator in Gloucester
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