Global Renewals & Customer Success Specialist

Global Renewals & Customer Success Specialist

Full-Time 50000 - 70000 Β£ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Own the renewal journey and engage with clients in telecoms and technology.
  • Company: Join GSMA Intelligence, a leader in telecom insights based in London.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and client satisfaction.
  • Why this job: Make a real impact by driving client success and retention in a dynamic industry.
  • Qualifications: Experience in account management and strong negotiation skills are essential.

The predicted salary is between 50000 - 70000 Β£ per year.

GSMA Intelligence in London is seeking a renewals and customer-success specialist.

You will own the renewal journey, engage with telecoms, technology, and government clients, and drive retention and expansion opportunities.

The role combines account management with commercial negotiations to ensure successful renewals.

You will lead proposals, pricing discussions, procurement coordination, and internal forecasting, while collaborating with analysts, product specialists and Finance to optimize

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Global Renewals & Customer Success Specialist employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace Global Renewals & Customer Success Specialist

Account Management
Commercial Negotiations
Client Engagement
Retention Strategies
Expansion Opportunities
Proposal Development
Pricing Discussions