At a Glance
- Tasks: Manage social housing repairs and maintenance, ensuring top-notch service delivery.
- Company: Join Mears Group, a leader in social housing with a commitment to community.
- Benefits: Competitive salary, car allowance, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real difference in people's lives through quality housing services.
- Qualifications: Experience in managing repairs contracts and strong people management skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Evesham
Salary: up to £48,526.00 plus car allowance
Contract Start Date: July 2026
Contract Type: Full-time, Permanent
Join us on our new, exciting contract. Mears Group is mobilising a long-term social housing repairs and maintenance partnership across the wider Midlands region, delivering responsive repairs, planned maintenance and property services with focus on customer service, quality and community investment. We are seeking experienced Service/Contract Managers across South Worcestershire, North Gloucestershire, and surrounding areas.
Responsibilities
- Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring contract performance aligns with commitments and client protocols while delivering works within agreed response and turnaround times.
- Ensure compliance with health and safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations; demonstrate and monitor best practice, legislation, codes of practice, and good working practices.
- End-to-end management of responsive repairs, void properties, and high-risk properties across occupied and unoccupied homes.
- Line management of supervisors, including performance reviews, one-to-ones, and daily briefings.
- Oversee KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities.
- Handle client queries and manage resident complaints effectively throughout repairs and voids delivery.
- Support and engage operatives and branch teams to achieve high-quality repairs and voids outcomes.
Key Criteria
- Experience managing responsive repairs and/or voids contracts within the social housing sector.
- Experience in budget management.
- Experience in performance reporting and KPI management.
- Experience in people management.
- Ability to provide evidence of contract performance, service delivery, and operational efficiency.
- Working technical knowledge of social housing repairs, voids, and maintenance.
- Full valid driving licence.
- Entitlement to work within the UK (visa sponsorship is not available).
- To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months, and have less than 9 points.
All roles are subject to relevant Background, Identity & Security checks before commencement of employment.
How to apply
Apply below or to discuss your application further; contact: Joe Monger. If you need any help with your application process, we are here to support you and will be accessible every step of the way.
About Us and Equality
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) and an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. We invite applicants to voluntarily share background information during the application stages to help us understand diverse experiences. This is optional and does not impact your ability to apply. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds.
Contract Manager in Evesham employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Evesham
✨Join Construction Networks
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We think you need these skills to ace Contract Manager in Evesham
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How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Brush Up on Technical Knowledge
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