Events and Engagement Co-ordinator

Salary: £33,300

Contract type: Permanent

Hours: Full-time, 37.5 hours per week, with the opportunity for flexible working hours

Location: London/hybrid (minimum two days per week in the London office)

Reporting to: Head of Events & Engagement

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 7th September
• Second-round interview w/c 14th September
• Candidates will be asked to complete a short task related to the role - this will take no more than 2 hours to complete in full

ABOUT THE ROLE

We are seeking a highly organised, proactive, and detail-orientated Events and Engagement Coordinator to provide excellent operational support to the Engagement Directorate to enable Mission 44 to build meaningful funder relationships and deliver impactful experiences. The role sits at the intersection of the donor experience, events and supporting the functionality of the wider, newly established Engagement Directorate. It will have two priorities - to provide administrative and operational support across the team, including to the Chief Engagement Officer, and support the Events and Engagement team to execute first-class events. This role is ideal for someone looking to develop their career in a fast-paced, mission-driven environment. The successful candidate will enjoy bringing structure, organisation, and embedding process to a busy team. They will have high attention to detail, a can-do attitude, and a rigorous approach to project and task management.

EVENTS COORDINATION (60%)

In collaboration with colleagues support the planning and delivery of Mission 44's events, including fundraising and stewardship dinners, receptions and round tables, as well as trackside hospitality & donor experiences. Manage invitations, RSVPs and attendee communications, acting as a first point of contact for events attendees, providing exceptional customer service. Coordinate event logistics including venue bookings, catering, accessibility requirements and wider production supplier management. Support the preparation of live event materials, briefing packs, attendee lists and run sheets. Support the wider Fundraising team with securing sponsorship, ticket sales, and securing auction items. This includes production of targeted collateral for outreach. Work closely with the Fundraising Data and Operations Manager to ensure that events and donor data is updated in an accurately and timely manner to our CRM system (Virtuous). Work closely with the Communications Team to ensure events materials are aligned with brand and messaging. Provide on-the-day event support, including registration, stakeholder hosting and logistics management. Support on the production of post-event evaluation, feedback collection and reporting.

ENGAGEMENT TEAM OPERATIONS (40%)

Coordinate internal team meetings, workshops and planning sessions. Schedule meetings and support diary coordination for internal team meetings, and select high-level funders meetings for the Chief Engagement Officer. Prepare agendas, take minutes and track actions arising from meetings. Arrange domestic and international travel, accommodation and itineraries for team members and guests. Support budget tracking, purchase orders and expense administration. Maintain team trackers, project plans and operational documents on Monday.com. Act as a key point of contact for administrative and operational enquiries. Ensure data quality and compliance with organisational processes with the Fundraising Data and Operations Manager.

ABOUT YOU:

SKILLS AND EXPERIENCE ESSENTIAL

• Experience supporting the planning, coordination and delivery of events, with a strong interest in developing a career in event management.
• Proven ability to manage multiple priorities and maintain a high standard of work in a fast-paced environment.
• Excellent attention to detail, with a commitment to delivering accurate, high-quality work and exceptional participant experiences.
• Experience drafting event communications and managing guest lists, registrations and attendee information accurately.
• Experience maintaining accurate records within CRM or database systems, including data entry, data cleansing and reporting.