At a Glance
- Tasks: Manage clinician diaries and optimise resource planning for physiotherapy services.
- Company: Join Nuffield Health, a charity dedicated to building a healthier nation.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and pension options.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real difference in healthcare while developing your planning skills.
- Qualifications: Strong organisational skills and experience with Excel required.
The predicted salary is between 31500 - 38500 £ per year.
- Capacity Planner - Physiotherapy
- Epsom | Hybrid Working | Resource Planning | Fixed-Term till end of 2026 | Full-Time
- Competitive salary available, depending on experience
- 37.5 hours per week
Nuffield Health is the charity that's building a healthier nation, one day at a time.
From award-winning hospitals and leisure facilities to flagship community programs - we'll do whatever it takes to look after the UK's wellbeing.
It starts with passion and commitment to quality.
It starts with you.
Using your skills as a planner the Capacity Planner - Physiotherapy will effectively load and manage clinician diaries, regularly implement efficiencies through the use of utilisation reporting and stakeholder engagement.
Reacting in real time to changes in resource levels to decrease impacts to capacity and client journeys.
Demonstrating the ability to use lateral thinking in problem solving scenarios.
Maintaining a constant flow of availability for the bookings team within a set region and support with A/L and other off diary activity authorisations in conjunction with site management.
Supporting the national lead by encouraging and supporting the growth of a positive team environment, facilitating the development of robust skillsets and processes and maintaining productive and appropriate communications channels with all relevant stakeholders.
Responsibilities will include
- Building and maintenance of clinician rotas for specific regional clusters.
- Identifying resource and separating by clinical specialty; Doctor, Physiotherapist, Physiologist, Mental Health Therapist, etc.
- Constructing work patterns using Excel spreadsheets and liaising with site management to ensure maximum efficiencies are being met.
- Loading and maintenance of clinician diaries for a specific cluster of regional locations.
- Matching clinical diaries to clinician rotas in line with specified SLAs. Ensuring the appropriate level of capacity is available in line with expected and real time demand.
- Identifying and implementing diary efficiencies in line with the evolving needs of the service line
- Receive notifications of unplanned clinician absence or changes to their diary availability
- Assess the impact of the absence, identify solutions to mitigate the impact, communicate with local management to agree the best course of action and implement
- Utilise internal reports to adapt capacity levels and structure in line with current or future trends
- Use real time feedback from the Team Leaders within the contact centre to support analysis
- Planning in advance to avoid significant disruption in service and overlapping of events.
Preventing late notice and failures to comply which could result in clinicians being unable to see patients
- Following processes, only accepting requests from line managers who have stuck to procedure and either remained within the stipulated SLAs or have provided appropriate justification for falling outside of SLAs
- Reporting to support daily operations.
Taking responsibility for weekly scheduled reporting supporting the BAU activity of the team.
Maintaining distribution lists and accuracy of information
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.
Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
- free gym membership
- health assessments
- retail discounts
- pension options
At Nuffield Health, we take care of what's important to you.
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Capacity Planner - Physiotherapy in Epsom employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Capacity Planner - Physiotherapy in Epsom
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PVH (Tommy Hilfiger/Calvin Klein).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PVH (Tommy Hilfiger/Calvin Klein).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PVH (Tommy Hilfiger/Calvin Klein), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Capacity Planner - Physiotherapy in Epsom
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PVH (Tommy Hilfiger/Calvin Klein).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PVH (Tommy Hilfiger/Calvin Klein).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PVH (Tommy Hilfiger/Calvin Klein). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PVH (Tommy Hilfiger/Calvin Klein). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PVH (Tommy Hilfiger/Calvin Klein)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
