End-to-End Customer Journey Lead – Lending Transformation

End-to-End Customer Journey Lead – Lending Transformation

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Lead customer journeys and drive lending transformation initiatives in a dynamic environment.
  • Company: Join PVH, the powerhouse behind Tommy Hilfiger and Calvin Klein.
  • Benefits: 12-month contract with competitive pay and opportunities for professional growth.
  • Why this job: Make a real impact on customer experiences and shape the future of lending.
  • Qualifications: 5+ years in delivering complex customer journeys and strong data skills.

The predicted salary is between 60000 - 80000 £ per year.

PVH (Tommy Hilfiger/Calvin Klein) is seeking a Customer Journey Manager on a 12‑month fixed‑term contract in London to lead end‑to‑end customer journeys and drive lending and credit transformation initiatives. You will partner with Product Owners, Engineers and cross‑functional teams to translate journey visions into measurable outcomes, while balancing experience, risk and technical constraints.

The ideal candidate has 5+ years delivering complex journeys, strong data literacy, stakeholder management skills.

End-to-End Customer Journey Lead – Lending Transformation employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace End-to-End Customer Journey Lead – Lending Transformation

Customer Journey Management
Lending Transformation
Data Literacy
Stakeholder Management
Cross-Functional Collaboration
Project Delivery
Experience Design