At a Glance
- Tasks: Advise SME clients on employee benefits, focusing on Group Risk and Healthcare.
- Company: Join a dynamic team at Howden Employee Benefits and Wellbeing.
- Benefits: Competitive salary, personal development opportunities, and a supportive work environment.
- Other info: Collaborative culture with opportunities for innovation and career growth.
- Why this job: Make a real impact by providing tailored solutions to clients' needs.
- Qualifications: Experience in Group Risk or Healthcare and strong client relationship skills.
The predicted salary is between 40000 - 50000 £ per year.
What's the role?
By working closely with our clients to deeply understand their needs, we are able to develop solutions that are truly best-in-class.
We choose to be specialists rather than generalists, so that we have the expertise required to solve even the most complex challenges.
Our entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for our clients.
The job holder is responsible for advising clients within the small to medium enterprise (SME) sector on their employee benefits programs, with a preferred specialist knowledge of Group Risk and or Healthcare.
This opportunity is to join a dynamic division within Howden Employee Benefits and Wellbeing.
You will be expected to manage client relationships and manage policies in Group Risk and or Healthcare, as well as develop new opportunities across the broad spectrum of Employee Benefits.
Managing a portfolio of clients and the responsibility to deliver a personal account development new business budget.
The role will include elements of both personal and scheme operations, but some additional support will be provided by the SME Operations team.
What will you be doing?
- Be the first point of contact for clients. Understand the sector and benefits offered. Be prepared to respond quickly and accurately to client queries.
- Builds a robust system for ensuring appropriate management of consultancy (and administration where required) tasks including proactive follow up with clients and insurers, keeping appropriate colleagues appraised at all times.
- Build and lead the relationship with a portfolio of SME clients whilst providing advice on specific insurance products.
- Provide all technical advice to clients on the policies you are responsible for, seeking assistance from colleagues where appropriate.
- Work closely with the SME Operations Team to ensure all renewal, reviews, claims and medical underwriting are completed in a timely manner to meet clients' needs.
- Proactively build on existing external relationships with clients, prospects and insurers.
- Hold a broad knowledge of insurers' propositions and differences to provide the most appropriate advice for clients.
- Be comfortable in ensuring we are provided with an appropriate level of remuneration for the work undertaken across HEBW.
- Where appropriate ensure all systems are kept up to date.
- Be involved in both existing business and new business activities.
- Take ownership of your own individual personal development and seek coaching//training where appropriate.
- Technical
Applicants will need to be proficient in advising clients in Group Risk and or Healthcare, along with a knowledge of broader Employee Benefits, including Wellbeing and Pensions.
In addition, albeit not essential, you will have an awareness of the other areas of business where the group could support in the General Insurance sector.
Policy, Process and Procedures
You follow process and best practice that is relevant to your role and compliant with business policy.
Constructively you suggest process improvements to deliver workable solutions.
In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance.
Environment, Customer Focus and Relationships
The exceptional customer experience that you provide will drive improved retention and enables the opportunity for cross and upselling of our business portfolio of solutions.
You will work closely with the SME Operations Team to ensure that the clients' group policies are proactively managed, and needs met out in accordance with relevant policies.
The job holder may also be required to provide support to their line manager in relation to nominated business projects.
You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend.
Market Knowledge & Technology
You stay up to date and proactively seek to broaden your market knowledge and understanding of key trends.
You understand the need for accurate client data in the systems including contacts, existing portfolios, markets and partners.
You understand the scope and advantage of our technology platforms, such as "Hubspot" and "EPIC", to client's and the busine
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Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Benefits Consultant SME
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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We think you need these skills to ace Employee Benefits Consultant SME
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at PVH (Tommy Hilfiger/Calvin Klein).
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at PVH (Tommy Hilfiger/Calvin Klein). Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at PVH (Tommy Hilfiger/Calvin Klein) to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at PVH (Tommy Hilfiger/Calvin Klein), they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding PVH (Tommy Hilfiger/Calvin Klein)'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
