At a Glance
- Tasks: Manage hardware in our Data Centres and ensure maximum uptime for customers.
- Company: Join Claranet, a supportive tech company with a focus on teamwork.
- Benefits: Enjoy flexible benefits, healthcare coverage, gym discounts, and generous holiday leave.
- Other info: Join a community that values charity and personal growth.
- Why this job: Be the backbone of our tech operations and make a real difference for clients.
- Qualifications: Experience in data centres, troubleshooting skills, and a passion for customer service.
The predicted salary is between 36839 - 40000 £ per year.
Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for colocation customers and supporting facility operations to ensure maximum uptime.
You will be based at our Hoddesdon Data Centre (EN11) with travel to other UK sites as required. This role comprises several day-shifts which operate between the hours of 7:00am to 7:00pm Monday to Friday. The day-shifts are rostered on a rotational basis with each engineer working 37.5hrs/week. You will also be required to form part of an on-call rota, covering escalations outside of the above hours. On-call and overtime are claimed in addition to your base salary, in-line with company policy.
As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in updating and maintaining records for all live and retired assets.
You will be required to meet and assist Claranet customers and visiting engineers with the installation and support of services, presenting yourself as a professional public face of Claranet at all Data Centre sites. You will be required to review and maintain site security and access control at all times, working closely with the security team to maintain our existing quality and security certifications which include ISO9001 and ISO27001.
Essential Roles & Responsibilities- Troubleshooting and repair of hardware faults and the installation of spares or components as required.
- Provide hands and eyes services to all Claranet departments and external customers.
- Installation and decommission of managed equipment within the Data Centres and external customer sites.
- Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments.
- Accepting and taking ownership of fault escalations from internal teams.
- Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics.
- Documentation of Data Centre equipment, service configuration and hardware solutions.
- Carry out physical checks and audits as required by the business and its customers.
- The management and control of Claranet assets.
- Manage and maintain Data Centre security by allowing only authorised personnel access to the Data Centre facilities.
- Update and maintain Claranet databases following all changes to equipment or assets.
Essential:
- At least 1-year prior experience working for an Internet/Data Centre service provider, managed services provider or large corporation supporting server hardware.
- Full UK manual driving licence.
- Experience installing and troubleshooting server hardware, components and firmware.
- Experience installing and physically troubleshooting firewalls, switches and routers.
- A demonstrable passion for delivering exceptional customer service.
- Demonstrable problem-solving and troubleshooting skills.
- Ability and drive to create and maintain up-to-date documentation.
- Ability to follow complex instructions for unfamiliar tasks.
- You will be expected to communicate with corporate clients via telephone, tickets, email and face-to-face and should therefore possess excellent verbal and written communication skills.
- Ability to work alone, under own initiative considering the safety of themselves and others at all times.
- Ability to dynamically assess and reduce/mitigate risk to service and safety.
Highly Desirable:
- Experience working within Data Centres, installing equipment in data racks and an appreciation of how power and cooling operates in such environments.
- Copper and fibre cabling - types, installation, termination.
At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:
- Pension Scheme: Employer-matched contributions to help you plan for the future.
- Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
- Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
- Personalised Wellbeing Support: App-based resources and services available 24/7.
- Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
- Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.
What makes us unique is Team Claranet, our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality).
Data Centre Engineer employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Engineer
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like PVH (Tommy Hilfiger/Calvin Klein)!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Data Centre Engineer at PVH (Tommy Hilfiger/Calvin Klein).
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like PVH (Tommy Hilfiger/Calvin Klein).
✨Apply Directly through Our Website
When you find a suitable opening like Data Centre Engineer at PVH (Tommy Hilfiger/Calvin Klein), make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Data Centre Engineer
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at PVH (Tommy Hilfiger/Calvin Klein), your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at PVH (Tommy Hilfiger/Calvin Klein). Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at PVH (Tommy Hilfiger/Calvin Klein)!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
