CRM & Loyalty Lead β€” Luxury Fashion (Hybrid)

CRM & Loyalty Lead β€” Luxury Fashion (Hybrid)

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Lead CRM strategies to boost customer loyalty and retention in luxury fashion.
  • Company: Join YOOX NET-A-PORTER GROUP, a leader in luxury fashion retail.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on innovation and creativity.
  • Why this job: Make a real impact in the luxury fashion industry while leading a dynamic team.
  • Qualifications: Experience in CRM, team leadership, and data analysis skills required.

The predicted salary is between 50000 - 65000 Β£ per year.

YOOX NET-A-PORTER GROUP is hiring a CRM & Loyalty Manager to drive customer retention and loyalty for Net-A-Porter in London.

The role oversees day-to-day CRM planning across email, push, and SMS, coordinating with Sales & Marketing to align calendars and campaigns.

You will lead a small team, develop segmentation and personalization strategies, and analyze performance with Tableau and Google Analytics in a fast-paced hybrid environment.

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CRM & Loyalty Lead β€” Luxury Fashion (Hybrid) employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace CRM & Loyalty Lead β€” Luxury Fashion (Hybrid)

CRM Planning
Customer Retention Strategies
Loyalty Program Management
Email Marketing
Push Notifications
SMS Marketing
Segmentation Strategies