At a Glance
- Tasks: Support lettings and block management teams with property viewings, inspections, and customer service.
- Company: Join MCR Property Group, a leading independent real estate company with a strong UK presence.
- Benefits: Enjoy a competitive salary, generous leave, pension, and professional development opportunities.
- Other info: Flexible working hours and a supportive team culture await you!
- Why this job: Make a real impact in property management while growing your career in a dynamic environment.
- Qualifications: Experience in lettings or property management and strong customer service skills required.
The predicted salary is between 35000 - 35000 £ per year.
Location: Coventry, Warwickshire office based
Duration: Permanent, Full time (would consider Part-time candidates)
About MCR Property Group
MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments alongside the active management of a diverse property portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion.
The role
The successful candidate will play a key role in supporting both the lettings and block management teams, providing essential onsite assistance across property viewings, inspections, customer service, and administrative duties. The position requires a proactive and organised individual with previous lettings experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants and internal stakeholders.
Working closely with the lettings team, you will be responsible for assisting with property inspections and ensuring all units meet the required standards prior to occupation. You will also provide a visible onsite presence, responding to tenant queries, resolving issues professionally, and contributing to a positive customer experience.
In addition, the role will support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations. Acting as a key point of contact between tenants, the lettings team, and block management, you will help ensure clear communication and the smooth day-to-day running of the development.
General administrative responsibilities will include maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with both move in and move out processes to ensure a seamless experience for tenants. You will also provide flexible onsite support as required by both teams, adapting to operational needs as they arise.
About you
The ideal candidate will have the following skills and expertise:
- Prior expertise within lettings or property management
- Prior expertise in dealing with and handling tenant enquiries and concerns (with a calm and professional manner)
- Demonstrate strong customer service skills
- Highly organised and capable of multi-tasking effectively
- Be confident, articulate and the ability to work both independently and as part of a wide team combined with a strong sense of ownership
- Proficiency in Microsoft Office (preferred)
- Familiarity with property management systems
- Strong written and verbal communication skills are essential and the ability to adapt your messaging for different audiences/stakeholders
- A proactive and organised approach to problem solving, with the ability to support and coordinate multiple tasks
- Excellent attention to detail
Working hours are 40 hours per week, although some flexibility will be required to cover and meet tenant needs and operational demands. The role will be based onsite in Coventry with regular travel to other locations when required. A full UK driving licence is essential.
If you are ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you.
Salary: Circa £35,000 per annum, depending on experience (DOE). Part-time applications will also be considered, with reduced hours and a pro rata salary.
MCR Benefits
- Pension
- 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate
- Professional development opportunities
- Free eye test voucher/reclaim cost
Lettings & Property Manager in Coventry employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings & Property Manager in Coventry
✨Get Involved in Local Property Events
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✨Utilise Property Management Platforms
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We think you need these skills to ace Lettings & Property Manager in Coventry
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings & Property Manager role at PVH (Tommy Hilfiger/Calvin Klein), tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where PVH (Tommy Hilfiger/Calvin Klein) operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to PVH (Tommy Hilfiger/Calvin Klein). Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at PVH (Tommy Hilfiger/Calvin Klein).
