Director Technology Infrastructure & Service Delivery EMEA in Coventry

Director Technology Infrastructure – EMEA

As Director Technology Infrastructure EMEA, you will be the driving force behind technology infrastructure excellence across all of PUMA's EMEA locations.

You will lead and inspire local IT teams, ensure global standards are implemented locally, and act as the critical link between global technology engineering, operations, and support functions and the teams on the ground.

Responsibilities

• Lead the Region
• Own the full people agenda for technology infrastructure and service delivery across EMEA, including hiring, developing, engaging, and retaining local IT talent across all sites.
• Set Operational Direction
• Establish the operational strategy for technology infrastructure and service delivery across EMEA, aligning local teams with global strategy and standards.
• Serve as Escalation Point
• Act as the primary point of escalation and executive representation for technology infrastructure matters across EMEA markets.
• Translate Global Plans
• Convert global infrastructure platform standards, policies, and roadmaps into actionable plans that local teams can execute.
• Represent EMEA Globally
• Participate in global IT planning, investment decisions, and transformation initiatives on behalf of EMEA.
• Build Relationships
• Establish productive, trust‑based relationships with global engineering and operations peers.
• Operational Oversight
• Maintain oversight of local infrastructure, including networks, endpoints, meeting‑room technology, and on‑site infrastructure across EMEA markets.
• Standardisation Leadership
• Direct the systematic reduction of locally grown IT solutions in favour of globally standardised platforms.
• Budget Support
• Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency.
• Stakeholder Partnership
• Build strong relationships with EMEA business stakeholders and country‑level management, ensuring IT is perceived as a reliable, enabling, and forward‑looking partner.

Qualifications

• 10+ years of IT experience, with a minimum of 4 years in a senior leadership role.
• Proven track record of managing IT operations across multiple countries or sites within a multinational environment.
• Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery.
• Experience bridging global and local IT, ideally in a regional IT director‑type function.
• Strong influencing skills, effective with IT engineers, country managers, and global executives.
• Track record of steering teams toward standardisation.
• People‑first leadership style, focused on developing IT talent rather than just managing capacity.
• Fluency in English; German is a significant advantage.
• Willingness to travel across EMEA locations (approximately 15‑20%).
• Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.
• Equal Opportunity Statement

PUMA provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

PUMA does not tolerate any form of harassment or discrimination.

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