At a Glance
- Tasks: Coordinate repairs and maintenance, manage schedules, and provide excellent customer service.
- Company: Join Sovereign Network Group, a leader in providing affordable homes across London and the South.
- Benefits: Gain valuable experience in a supportive team with opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and community impact.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in administration and a passion for customer service are essential.
The predicted salary is between 35000 - 41327 £ per year.
Overview
Are you well organised and enjoy providing excellent service to customers and colleagues?
Do you thrive in a busy and varied role?
This role is a 12 month Fixed Term appointment as a Coordinator within our fast-paced operations support team, in the Property Services division, based at the Blandford Office.
About Sovereign Network Group (SNG): SNG provides over 85,000 homes and invests in communities across London and the South of England.
Our purpose is to provide quality affordable homes and places that people love for generations.
The Role
Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents.
You will liaise with trade staff and repairs colleagues to ensure appointment targets are met and communicate with residents about their scheduled repair and maintenance works.
Provide a first point of contact within your area for business partners.
Assist in complaint and query resolution.
Manage a diary and bookings schedule for the team.
Complete required administration tasks.
Seek opportunities to improve performance and offer solutions.
Establish and maintain effectiveness by developing strong working relationships with team members and business stakeholders.
What we look for
Solid experience in administration within a busy customer-focused role.
Some understanding of building maintenance terminology (preferred).
Experience with several different computer systems.
Ability to manage your own workload.
Strong customer service focus and a confident telephone manner.
The ability to think quickly, work well under pressure, and respond proactively.
Empathy and a passion for helping people.
As part of our Property Team, you will be responsible for scheduling repairs and maintenance works to fit the diaries of our trade staff and contractors. #J-18808-Ljbffr
Coordinator - Property Services (Fixed Term) employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
