Communications & Storytelling Lead, AI-Native Engineering

About the Role

The Communications & Storytelling Lead, AI-Native Engineering is a global role responsible for leading the storytelling and communications strategy for Pfizer’s AI-native engineering transformation.

This role translates the work of engineering teams to demonstrate, across divisions, what our platforms make possible and how they are helping teams reinvent the way they work with AI.

It builds engagement across the broader organization and provides executive leadership a clear, credible view of the value being created.

Responsibilities

• Set and lead the storytelling strategy for Pfizer’s AI-native engineering transformation, translating platform capabilities and engineering impact into narratives that resonate across the organization and shape how executive leadership understands the value being created.
• Define and lead the strategic approach to high-impact live moments (showcases, demo days, and events) that put builders’ work in front of peers and senior stakeholders.
• Deliver a regular cadence of flagship storytelling pieces that raise the visibility and credibility of the team’s work and influence executive leadership’s continued confidence and investment.
• Establish and lead a systematic communications operating model across the organization, including a shared content calendar, reliable content-sourcing pipelines from engineering teams, and clearly defined roles and responsibilities within the team.
• Own the storytelling and communications budget, resourcing a core team supplemented by contract talent to deliver exceptional creative output.
• Directly lead, coach, and develop a high-performing storytelling team, complemented by contract and agency talent, setting clear goals and priorities, managing performance, and building the team’s bench strength and capabilities over time.
• Own the creative agency relationship lifecycle, from sourcing and selection through briefing, creative direction, and ongoing performance management to ensure external partners consistently deliver exceptional work.
• Apply an audience-first approach to content strategy, tailoring formats, channels, and creative execution to the preferences and needs of each target audience, from individual engineers to executive leadership.
• Build and leverage strong relationships across engineering and senior leadership to source stories directly from the work, understanding what is being built, for whom, and why it matters, using that insight to shape strategic communications priorities.
• Establish and track success measures focused on builder engagement, community growth, and leadership confidence, and use these insights to inform team strategy and continuous improvement.
• Anticipate and manage the organizational change involved in shifting how Pfizer engineers work and are perceived, preparing engineering and business stakeholders across the organization for new ways of working.
• Basic Qualifications
• Bachelor’s degree in Communications, Marketing, or another relevant field with significant related experience.
• Proven experience owning brand, communications, or campaign strategy.
• Demonstrated ability to create and ship content that resonates with its intended audience.
• Strong grasp of communications and visual design techniques—narrative structure, visual storytelling, and design principles—and the ability to apply them across video, decks, podcasts, and live-event formats.
• Proven experience directly managing, coaching, and developing a team, including goal setting, performance management, and contributing to talent and succession planning; experience managing external or contract talent.
• Technical curiosity and fluency enough to engage credibly with engineers and translate complex technical work into accessible narratives.
• Experience managing a communications, marketing, or creative agency budget.
• Solid stakeholder management experience, leading executive partnerships and representing engineering at the highest levels.
• Preferred Qualifications
• Degree and/or experience in a technology, engineering, or AI-focused organization.
• Experience designing and running live events, showcases, or demo days.
• Background spanning both digital and physical/experiential content formats.
• Experience establishing communications operating models or rhythms from the ground up in a new or evolving function.
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