Client Relationships & Service Delivery Specialist

Client Relationships & Service Delivery Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Manage client complaints, monitor KPIs, and prepare reports to ensure top-notch service.
  • Company: Join Centrick, a dynamic company focused on exceptional customer service.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Collaborative atmosphere with opportunities for professional development.
  • Why this job: Make a real difference in client satisfaction while developing your skills.
  • Qualifications: 2+ years in customer service with strong communication and organisational skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Centrick is recruiting for a customer service-focused role based in our Birmingham headquarters, with teams across the UK.

You will manage complaints, monitor KPIs, prepare client reports, and collaborate with internal teams to ensure outstanding service delivery and client satisfaction.

The ideal candidate has 2+ years in customer service, strong communication skills, and excellent organisational abilities, with proficiency in MS Office and a collaborative mindset.

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Client Relationships & Service Delivery Specialist employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace Client Relationships & Service Delivery Specialist

Customer Service
Complaint Management
KPI Monitoring
Client Reporting
Collaboration
Communication Skills
Organisational Skills