At a Glance
- Tasks: Ensure smooth overnight operations and create a relaxing guest experience.
- Company: Starwood Hotels, a luxury brand committed to sustainability and community.
- Benefits: Paid volunteering, flexible hours, retirement planning, and professional development.
- Other info: Dynamic work environment with opportunities for career growth and teamwork recognition.
- Why this job: Join a mission-driven team that values respect, balance, and joy in hospitality.
- Qualifications: Experience in guest service, detail-oriented, and multilingual skills are a plus.
The predicted salary is between 22000 - 26000 £ per year.
- Overview
- Grow with us… Life at
Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way.
That is why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service and respect for nature are essential to us.
About the Role
We are currently searching for a warm, welcoming, articulate
Night Front Desk Agent to ensure smooth operation of the overnight period and to create a relaxing and effortless guest experience.
As the calm, caring presence at night, you will help our guests rest easy and wake to excellence.
About You
- Previous experience in guest service or hospitality is ideal; familiarity with front desk or night audit duties is a plus.
- Independent & reliable: self‑sufficient, organized and proud of maintaining calm and accuracy throughout the night.
- Detail‑oriented: approach every task – from guest requests to nightly reports – with precision and care.
- Multilingual: additional languages are always a plus.
- Guest‑focused: warm, approachable and ready to assist guests with professionalism, no matter the hour.
Why Join Us?
- Mission‑led company grounded in purpose and sustainability.
- Paid volunteering opportunities to give back to the community.
- Supportive, collaborative culture that values respect, balance and joy in what we do.
- Career growth with the first
1Hotel in Europe and ongoing expansion.
- Flexibility for those with hospitality or other customer‑focused backgrounds.
- Nature‑inspired workspace and sustainability commitments.
- Retirement planning, paid personal days, and professional development through the SH University platform.
- Recognition program that rewards and encourages teamwork.
About Us
Our culture is caring and thoughtful, delivering good‑hearted and informed service that evokes a sense of fulfillment and well‑being.
As part of our team, you can look forward to activities and perks that drive your passion for nature.
Founded in 2006 by Barry Sternlicht,
Starwood Hotels is a luxury hotel brand management company and affiliate of the global private‑investment firm Starwood Capital Group.
Equal Opportunity Employer
We are an Equal Opportunity Employer.
We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
We are committed to non‑discrimination on any protected basis covered under applicable law.
If you require any special accommodations, please visit People Operations.
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Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Agent in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PVH (Tommy Hilfiger/Calvin Klein). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PVH (Tommy Hilfiger/Calvin Klein)
Don't be shy about reaching out to PVH (Tommy Hilfiger/Calvin Klein) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Front Desk Agent in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PVH (Tommy Hilfiger/Calvin Klein) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
