At a Glance
- Tasks: Support IT infrastructure and provide first-line technical support to users.
- Company: Global life sciences solutions provider with over 40 years of experience.
- Benefits: Part-time role, flexible hours, and hands-on experience in a dynamic environment.
- Other info: Opportunity for growth and learning in a collaborative team.
- Why this job: Gain valuable IT experience while contributing to impactful clinical outcomes.
- Qualifications: Studying IT or related field; some experience in IT support preferred.
The predicted salary is between 12000 - 18000 £ per year.
We are a global life sciences solutions provider delivering agile clinical trial and diagnostic services. With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high-quality products and tailored solutions that our customers trust. Based in Chorley, our Equipment & Ancillaries team provides a global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study.
The Associate Admin supports the day-to-day administration, maintenance, and availability of IT infrastructure and end-user computing systems. This role helps ensure a reliable and secure technology environment by performing routine system administration, user support, monitoring, and operational tasks. Working under close supervision, the Associate Admin provides first-line technical support, assists with system improvements and automation, and contributes to business continuity through effective documentation and adherence to established IT processes.
This internship is a part-time position, with a requirement to work 2 days per week. Candidates must be available to attend the office on both working days.
Key Responsibilities- Install, configure, and maintain server and workstation hardware, operating systems, and approved software solutions
- Perform routine system administration activities, including patches, upgrades, and preventative maintenance
- Monitor system performance, availability, alerts, and logs to identify and address operational issues
- Provide first-line technical support to end users, diagnose issues, and escalate complex problems when required
- Assist in incident management and service restoration activities to minimize disruption to business operations
- Develop and maintain basic automation scripts and configuration templates to improve operational efficiency
- Execute and validate backup and recovery processes in accordance with organizational standards
- Support user account administration, Active Directory management, and access provisioning activities
- Maintain accurate technical documentation, runbooks, asset inventories, configuration records, and change logs
- Coordinate with vendors, procurement teams, and internal stakeholders for hardware provisioning, maintenance, and warranty support
- Assist with security administration activities, including compliance checks, vulnerability scans, and implementation of baseline security controls
- Support software deployment, licensing management, and asset lifecycle tracking
- Follow established IT policies, procedures, and service management practices
- Contribute to continuous improvement initiatives aimed at enhancing system reliability and user experience
We are looking for a proactive and detail-oriented early-career IT professional with a passion for technology and customer service. The ideal candidate enjoys solving technical problems, follows established processes, and is eager to learn and develop their systems administration expertise. Success in this role requires strong communication skills, a collaborative mindset, and the ability to work effectively within a structured IT environment.
Essential skills and experience- Studying towards or holding a qualification in Information Technology, Computer Science, or a related discipline, or equivalent technical/vocational experience or education
- 0-3 years of experience in IT support, systems administration, infrastructure operations, or a related technical role
- Working knowledge of Microsoft Windows Server and Windows desktop operating systems
- Basic understanding of Linux operating systems and administration concepts
- Familiarity with Active Directory user and group management
- Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP
- Knowledge of IT service management (ITSM) and ticketing systems
- Basic scripting and automation skills (e.g., PowerShell, batch scripting, or similar tools)
- Experience supporting backup and recovery processes
- Strong troubleshooting, analytical, and problem-solving capabilities
- Excellent organizational, documentation, and record-keeping skills
- Effective verbal and written communication skills with the ability to support technical and non-technical users
- Ability to work under close supervision while following established procedures and escalation processes
Industry certifications such as CompTIA A+
Intern IT in Chorley employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
