Receptionist in Chelmsford

Receptionist – Springfield Hospital – Chelmsford

Full Time – 37.5 Hours Per Week

Role Overview

We are looking for an enthusiastic, professional individual who will have an understanding of good customer care to join our team. This position comprises face‑to‑face contact with patients, consultants, all hospital departments and members of the public, as well as telephone contact with patients.

Key Responsibilities

• Provide front‑desk reception services, including greeting and assisting patients, consultants, staff and visitors.
• Handle telephone enquiries and direct calls to appropriate departments.
• Manage patient appointments and maintain accurate records.
• Support administrative processes and documentation.

Required Experience and Skills

• Proven experience in administration and customer service.
• Hospital experience preferred, but not essential.
• Keyboard skills and good attention to detail and accuracy.
• Ability to make decisions and use initiative.
• Strong communication skill and a flexible, positive attitude.

Benefits

• Private Medical Cover, with the option to add your partner and dependants.
• Discounted Bupa Dental Insurance.
• Life Assurance (Death in Service) x3 your base salary.
• Private Pension with Ramsay matching up to 5% after a qualifying period.
• Employee Assistance Programme.
• 25 days annual leave + bank holidays, with the option to buy or sell additional days.
• Flexible shift patterns where possible.
• Family friendly policies including enhanced parental leave.
• Volunteer leave to support causes that matter to you.
• Cycle2Work scheme.
• Subsidised staff restaurant, where possible.
• Free parking on site, where possible.

Equality and Compliance

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.