Complaint Liaison Specialist – FOS & DOI (UK/US) in Chatham

Complaint Liaison Specialist – FOS & DOI (UK/US) in Chatham

Chatham Full-Time 59576 - 65000 Β£ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Resolve policyholder complaints and coordinate with regulatory bodies in a dynamic environment.
  • Company: Lloyd's, the leading global insurance and reinsurance marketplace.
  • Benefits: Competitive salary, professional development, and a chance to make a real difference.
  • Other info: Join a global network and gain valuable insights into the insurance industry.
  • Why this job: Be the voice for policyholders and help shape the future of insurance.
  • Qualifications: Strong problem-solving skills and experience in customer service or complaints handling.

The predicted salary is between 59576 - 65000 Β£ per year.

Lloyd's is the world's leading insurance and reinsurance marketplace, working across a global network to turn insight into impact. The Complaint Liaison Associate serves as the primary contact between the Lloyd's market and FOS to resolve UK policyholder complaints escalated for review, and coordinates with the US Department of Insurance as needed.

This role involves:

  • Problem solving
  • Negotiations with FOS and agents
  • Data maintenance in complaints databases
  • Ensuring regulatory requirements

Complaint Liaison Specialist – FOS & DOI (UK/US) in Chatham employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace Complaint Liaison Specialist – FOS & DOI (UK/US) in Chatham

Problem Solving
Negotiation Skills
Data Maintenance
Regulatory Compliance
Communication Skills
Customer Service
Attention to Detail