At a Glance
- Tasks: Lead the development of our HubSpot platform and drive data insights for marketing and recruitment.
- Company: Join Imperial Business School, a global top ten university with a focus on innovation.
- Benefits: Enjoy 41 days' annual leave, flexible working, and a generous pension scheme.
- Other info: Be part of a diverse community with excellent career growth opportunities.
- Why this job: Shape the future of education with technology and data while making a real impact.
- Qualifications: Experience with CRM platforms, data analysis, and stakeholder management is essential.
The predicted salary is between 56345 - 56345 £ per year.
Ready to shape the future of CRM and data insights as our Business Systems and Insights Manager? Join Imperial Business School to lead the development of our HubSpot platform, drive system integrations, and deliver the data, reporting, and user expertise that support world-class marketing, recruitment, and admissions.
What you would be doing:
- Lead the development and effective use of the Business School's CRM platform, HubSpot, supporting marketing, recruitment and admissions teams to work more efficiently and make better use of data.
- Manage and enhance CRM functionality, develop integrations and reporting solutions, and provide guidance and training to users to ensure best practice.
- Work with stakeholders across the Business School and wider Imperial community to use data insights to improve processes, support strategic decision-making, and enhance the candidate journey.
What we are looking for:
- Someone who can combine technical expertise, analytical thinking, and strong stakeholder management skills to maximise the value of our business systems.
- Experience of managing and developing CRM or marketing automation platforms, ideally HubSpot.
- Creating reports, dashboards, and data insights to support decision-making.
- Delivering user training and encouraging adoption of new systems and processes.
- Managing data quality, governance, and compliance within a CRM environment.
- Supporting system integrations using APIs and working with technical partners.
- Analysing business processes and identifying opportunities for improvement.
You will be:
- A proactive problem solver who enjoys improving systems and ways of working.
- Able to communicate effectively with both technical and non-technical audiences.
- Highly organised, detail-oriented, and comfortable managing multiple priorities.
- Collaborative, adaptable, and motivated by using technology and data to create impact.
What we can offer you:
- The opportunity to join Imperial Business School, a world-leading institution, and play a key role in shaping how technology, data, and insights support global education and student recruitment.
- The chance to lead the continued development of a critical CRM platform, HubSpot, helping teams improve processes, enhance user capability, and make data-driven decisions.
- Work collaboratively with colleagues across Marketing, Recruitment and Admissions, Business School teams, and wider Imperial stakeholders on projects that directly impact the candidate experience.
- Be part of a forward-thinking Business Systems & Insights team, with opportunities to influence systems strategy, automation, integrations, and data governance.
- Benefit from a sector-leading salary and remuneration package, including 41 days' annual leave and generous pension schemes.
- Access a range of workplace benefits including flexible working options from day one, generous family leave packages, on-site leisure facilities, and cycle-to-work schemes.
- Join a diverse, inclusive, and collaborative community with access to staff networks, learning opportunities, and resources to support your personal and professional wellbeing.
This is a full-time, open ended position based within Imperial Business School's Marketing, Recruitment and Admissions team at South Kensington campus (hybrid).
If you require any further details about the role, please contact: Dale Mayfrey - d.godfrey@imperial.ac.uk.
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.
Business Systems & Insights Manager employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Insights Manager
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We think you need these skills to ace Business Systems & Insights Manager
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Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
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✨Portfolio of Projects
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