At a Glance
- Tasks: Support the team with administrative tasks while gaining a Business Administration qualification.
- Company: Join Mears Group, a leader in housing and care services with a strong community focus.
- Benefits: Earn up to £28,088.25, enjoy 25 days' leave, and receive a laptop and phone.
- Other info: Enjoy perks like discounts on groceries and driving lesson contributions.
- Why this job: Kickstart your career with hands-on experience and support from mentors in a dynamic environment.
- Qualifications: A desire to learn, strong communication skills, and basic numeracy are essential.
The predicted salary is between 8 - 8 £ per hour.
Annual salary: up to £28,088.25
Course title: Business Administration (Level 3)
Location: Darlington - Office based
Contract Type: Fixed Term Apprenticeship
Salary:
- Age 16-18: £8.00 per hour - 40 hours per week (including time at college)
- Age 19-20: £11.06 per hour - 40 hours per week (including time at college)
- Age 21+: £12.71 per hour - 40 hours per week (including time at college)
You will join Mears Group in the weekend of August/start of September. The programme has an expected duration of approximately 15 months.
About apprenticeships at Mears Group:
Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce. Many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real-life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused.
What does a life as a Customer Service Apprentice look like?
As an apprentice within our Darlington branch, you will be part of our commercial team. You will listen, observe and participate in a wide range of tasks that will support your development and contribute to the successful completion of your apprenticeship programme. You will be supported by your line manager, mentor and college to ensure you gain the knowledge, skills and behaviours required to succeed. You will support the team by carrying out a variety of administrative and office-based tasks while working towards your Business Administration qualification.
Key Responsibilities:
- Introduction to business administration within a commercial environment
- Maintain high standards of attendance, punctuality and personal appearance at work and college
- Attend formal and informal meetings and training sessions to maintain job knowledge and progression
- Work under the guidance of a mentor to complete tasks to given specifications
- Support the efficient running of workloads within the function
- Organise time and resources effectively, prioritising tasks to meet work demands
- Show initiative, commitment and perseverance when working towards goals
- Complete and maintain accurate paperwork and electronic records
- Comply with all health, safety, environmental and data protection requirements
- Communicate professionally with internal and external customers
- Represent Mears positively at all times and report any suspicious behaviour
What do you need to be a successful applicant:
- A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks
- Strong communication skills both written and verbal
- Great interpersonal skills
- Great problem-solving ability
- Ability to build and maintain positive customer and client relationships
- Engaged in customer journey environment
- Good written and verbal communication skills
- Basic numeracy skills
- Ability to understand and follow standard operating procedures
- Good attention to detail and willingness to learn
- Positive, can-do attitude
- Ability to use Microsoft Office packages
- Able to work independently and as part of a team
Please note due to the nature of the role, successful applicants must complete a basic maths and English assessment.
What you will get:
- Laptop and phone supplied
- An industry-recognised qualification
- 25 days' annual leave, plus bank holidays
- £250 contribution towards driving lessons
- Annual Mears Fun Day - a company-wide celebration as a thank-you from the Executive Team
- Support from Mears Group Apprentice Ambassadors
- Apprenticeship events and reward trips
- Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye-test vouchers, ShareSave scheme, and more
A bit about us:
Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management.
Business Support Apprentice employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Apprentice
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like PVH (Tommy Hilfiger/Calvin Klein).
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check PVH (Tommy Hilfiger/Calvin Klein)’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like PVH (Tommy Hilfiger/Calvin Klein).
We think you need these skills to ace Business Support Apprentice
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at PVH (Tommy Hilfiger/Calvin Klein). Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at PVH (Tommy Hilfiger/Calvin Klein).
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
