At a Glance
- Tasks: Be the friendly face of our organisation, welcoming visitors and managing enquiries.
- Company: Join one of the UK's fastest growing education providers focused on student success.
- Benefits: Competitive salary, generous leave, pension scheme, and exciting social events.
- Other info: Great opportunities for personal development and career growth await you!
- Why this job: Make a positive first impression and support a dynamic team in a fast-paced environment.
- Qualifications: Excellent communication skills and a friendly, professional attitude are essential.
About School of Coding & AI School of Coding & AI is one of the UK's fastest growing education providers, delivering high quality, career focused programmes across Business, Coding, Computer Science & AI, STEM, Health and Social Care. We work with schools and universities to provide education that leads to real outcomes. Our focus is simple, student first, always. We are a growing, ambitious organisation, building our team and looking for proactive, collaborative individuals who are comfortable working in a fast paced environment where new ideas are encouraged.
About the role
We are seeking a confident, professional Receptionist to deliver a welcoming, efficient and well organised front of house services. You will act as the first point of contact for visitors, callers and internal colleagues, ensuring every interaction reflects our commitment to excellent customer care and smooth operational support.
What you'll be doing
- Provide a warm, professional and efficient reception experience, ensuring all visitors and callers feel welcomed and supported.
- Act as the first point of contact for enquiries, handling all interactions promptly, courteously and with a strong focus on customer satisfaction.
- Maintain the reception area, processes and systems to ensure they run smoothly, safely and in line with organisational expectations.
- Manage incoming enquiries, signpost accurately, and ensure information is recorded, passed on or escalated appropriately.
- Carry out a range of administrative tasks that support the wider organisation, including documentation, bookings, scheduling and coordination tasks.
- Support internal teams by ensuring messages, enquiries and requests are handled accurately and efficiently.
- Respond to unexpected situations calmly and proactively, ensuring issues are resolved or escalated appropriately.
- Ensure reception practices meet organisational policies, safeguarding expectations, confidentiality requirements and health and safety standards.
What we're looking for
- Excellent verbal and written communication skills.
- Friendly, professional, and approachable manner.
- Strong customer service skills.
- Good telephone etiquette.
- Organised and able to manage multiple tasks.
- Reliable, punctual, and dependable.
- Basic computer skills (Microsoft Office, email, data entry).
- Attention to detail and accuracy.
- Ability to remain calm under pressure.
- Good time management and prioritisation skills.
- Ability to maintain confidentiality.
- Team work and interpersonal skills.
Desirable
- Previous experience in a receptionist or customer service role.
- Knowledge of appointment booking systems or office management software.
- Knowledge of the education industry.
- Flexible and adaptable to changing workloads.
- Positive attitude and willingness to learn.
- Basic knowledge of health and safety procedures.
Why join us
This is a fantastic opportunity to play a key role in creating a positive first impression and supporting the smooth running of the organisation. You'll be part of a supportive team where your professionalism, initiative and commitment to excellent service will be genuinely valued.
Benefits and Compensation
- Salary up to £25,000
- Generous annual leave entitlement
- Pension Scheme
- Employee Assistance Programme
- Strong CPD and development opportunities
- Company and social events
- Retail discounts through Bright Exchange
Receptionist in Birmingham employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Birmingham
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Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at PVH (Tommy Hilfiger/Calvin Klein), make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
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Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that PVH (Tommy Hilfiger/Calvin Klein) might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
