At a Glance
- Tasks: Lead QA insights and automation to enhance customer outcomes and operational decisions.
- Company: Join Hastings Direct, a digital insurance provider with big ambitions.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving innovation in the insurance industry.
- Why this job: Make a real impact in transforming QA processes and improving customer experiences.
- Qualifications: Experience in quality assurance and data analysis is a plus.
The predicted salary is between 60000 - 80000 £ per year.
Overview
Job Title: Quality Assurance Insights and Improvement Lead Location: Bexhill, London or Leicester (hybrid)
Welcome to Hastings Direct
We\'re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.
We\'ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.
We\'re proud of the journey we\'re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over four million customers, but we know there\'s even bigger opportunity out there.
The fact you\'re now reading this job advert means we\'ve tempted you to find out more about #lifeat HD - we really hope you like what you see, and you\'ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box.
If you\'re excited about joining us and think you have some of what we\'re looking for, even if you\'re not 100% sure we would love to hear from you.
Role overview
As our Quality Assurance Insights and Improvement Lead, you\'ll lead the QA business application of insights, automation opportunities and technology-enabled assurance, setting the direction for how QA uses data and reporting to strengthen customer outcome confidence, risk visibility and operational decision-making.
You\'ll be owning the QA requirements, interpretation standards and governance for insight outputs, ensuring reporting and analytical outputs are applied consistently to support customer outcome monitoring, risk prioritisation, assurance targeting and senior stakeholder confidence.
This position ensures that the re-shaped QA model has the business use cases needed to move from retrospective checking to targeted, outcome-focused assurance.
#J-18808-Ljbffr
Quality Assurance Insights and Improvement Lead in Bexhill-on-Sea employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
