At a Glance
- Tasks: Lead enterprise application engineering and drive continuous improvement across various platforms.
- Company: Join Hastings Group, a forward-thinking company with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive wellbeing support.
- Other info: Be part of a dynamic team with excellent career growth opportunities and a supportive work culture.
- Why this job: Shape the future of technology while making a real impact on customer and colleague experiences.
- Qualifications: Proven leadership in enterprise application engineering and strong knowledge of Microsoft 365 and HR & Finance platforms.
The predicted salary is between 30414 - 36989 £ per year.
As the Head of Enterprise Application Engineering you will be part of the CIO Technology Engineering senior leadership team. You will lead the engineering, integration, configuration and continuous improvement of enterprise applications currently spanning Modern Workplace, Contact Centre, and HR & Finance platforms.
You will be acting as the technology lead maintaining the guardrails for safe and secure development and deployment, working closely with relevant stakeholders including CIO Group Architecture, CIO leadership, business stakeholders and suppliers to improve adoption, productivity, resilience service performance and commercial outcomes in line with Hastings' strategy. This is a senior leadership role requiring strong technical judgement, stakeholder influence and people leadership. You will help shape application roadmaps, drive high-quality outcomes, and champion continuous improvement in customer and colleague experience.
Job Details- Define and enforce engineering standards and governance, including configuration and integration standards and controls for integrity, availability, supportability, compliance and resilience.
- Drive service quality through prevention, automation and continuous improvement, including monitoring, root cause analysis and action to keep technical debt low.
- Lead application strategy, guardrails and roadmap alignment, working with CIO Group Architecture to maintain design principles and cohesive delivery across teams.
- Build capability across Modern Workplace, Telephony, and HR & Finance.
- Provide technical leadership, stakeholder engagement and supplier management.
- Develop high-performing teams through coaching, recruitment and succession planning.
- Champion innovation, best practices and emerging technologies.
- Use Management Information and agreed KPIs to track progress, improve service performance and recommend continuous improvements.
- Contribute to enterprise-wide priorities through strategic alignment, cross-functional collaboration, change leadership and governance oversight.
- Proven leadership experience in enterprise application engineering, driving productivity, service quality and operational efficiency within a fast-paced, enterprise-scale technology environment.
- Strong knowledge of Microsoft 365, Modern Workplace, Contact Centre, and HR & Finance platforms, with the judgement to balance integration, security, supportability, resilience and business value.
- Experience with engineering methodologies, tools and best practices with the ability to set a pragmatic engineering culture that improves quality, pace and consistency.
- Excellent analytical, troubleshooting and problem-solving capabilities.
- Strong strategic and commercial awareness, with the ability to translate business strategy into technology priorities, trade-offs and measurable outcomes.
- Enterprise leadership capability, including cross-functional collaboration, change leadership, risk-aware decision-making and the ability to lead through ambiguity.
- A collaborative, organised and adaptable leadership style, with a focus on quality, customer outcomes and developing people.
- Competitive salary and £6k car allowance.
- Flexible working - we champion a flexible hybrid working approach.
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus.
- Physical wellbeing - Hastings pays for you to receive private medical Insurance (PMI).
- Financial wellbeing - providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%.
- Mental wellbeing programme - including the thrive mental health app, colleague assistance programme available 24/7, and in-house mental health first aiders.
- 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks.
- Access to health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation or any other characteristic.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
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