PVH (Tommy Hilfiger/Calvin Klein) is seeking a colleague‑level contractor to oversee outsourced front and back office service performance for 12 months. The role sits in the Service & Customer Outcomes Oversight pillar, focusing on governance, MI analysis, and escalation of service risks to protect customer outcomes.
You will review SLA adherence, monitor backlog trends, challenge third‑party providers, and maintain audit‑ready evidence.
#J-18808-LjbffrService Performance & Oversight Analyst in Bath employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
