At a Glance
- Tasks: Lead a team to ensure students have an amazing living experience and manage accommodation operations.
- Company: Join the University of Bath's vibrant Campus Services team.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive work environment.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in fast-paced environments and strong communication skills are essential.
The predicted salary is between 26707 - 30378 £ per year.
These roles are eligible for the Campus Services New Starter and Refer a Friend bonuses*.
About the role
You’ll play a key role in helping students transition from living at home to fully independent living, while ensuring all accommodation users have the best possible experience during their stay with us.
Your responsibilities will include
- Line managing cleaning and portering staff
- Investigating and reporting maintenance issues
- Ensuring health and safety guidance is followed
- Acting as the face of the department and engaging with students and visitors
This role involves working on a 5 over 7 rota.
Cleaning is required in some areas at weekends, therefore there is an expectation to work weekends on a rota basis.
Weekend rota work requirements apply mainly during the summer peak period.
About you
You'll be an organised and proactive individual with experience of working in a fast-paced operational environment, ideally within accommodation, hospitality or facilities services.
You’ll also have
- Strong communication and problem-solving skills
- Experience supervising and supporting staff
- The ability to balance customer service with operational priorities
- A commitment to staff development and an inclusive working environment
- About the department
The University of Bath's Campus Services provides accommodation for more than 5,000 students throughout the academic year.
During the summer months, external organisations also use our accommodation and facilities for conferences, summer camps and away days.
Campus Services supports the University's strategy by providing high-quality services that underpin excellence in education, research and the overall experience of students, staff, visitors and commercial customers.
With more than 400 staff, Campus Services consists of a diverse range of teams, including Operations, Hospitality, Retail, Cleaning and Portering, Security, Postal Services and Landscaping.
To find out more about the department please see Working in Campus Services.
Further information
This role is offered on a full-time, permanent basis, working 36.5 hours per week.
Benefits
- Campus Services New Starter bonus*.
- In addition to the great benefits Campus Services' offers, this role is eligible for a £1,000 bonus.
This is payable the month after successfully passing your six months' probation.
- This role is also eligible for the Campus Services Refer a Friend bonus*.
- *Both bonuses are subject to terms and conditions.
- If a university staff member has 'referred' you to apply for this vacancy they may be eligible for a bonus.
Please ensure when applying, that you select 'other' and note their name when answering the question 'Where did you learn of this job?'.
The referrer must be noted at time of application to be considered.
- Salary
- #J-18808-Ljbffr
ResLife Operations Team Leader in Bath employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ResLife Operations Team Leader in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PVH (Tommy Hilfiger/Calvin Klein). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PVH (Tommy Hilfiger/Calvin Klein)
Don't be shy about reaching out to PVH (Tommy Hilfiger/Calvin Klein) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace ResLife Operations Team Leader in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PVH (Tommy Hilfiger/Calvin Klein) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
