What You'll Be Doing
- Support workload planning and daily priority management to ensure the team is organised and performing effectively.
- Role‑model Sales Operational Excellence, consistently achieving targets and KPIs.
- Monitor customer SLAs across orders, quotes and outstanding queries.
- Act as the subject matter expert for relevant systems and tools.
- Support Sales Operations training, including onboarding and induction activities.
- Assist with the delivery and administration of business incentives for the Sales Operations team.
- Act as the first point of contact for internal and customer escalations, responding quickly and effectively.
- Build strong working relationships with the Internal Sales Management team.
- Coach, guide and motivate team members to perform at their best.
- Deputise for the Sales Operations Manager when required.
What You'll Bring
- Strong time management and prioritisation skills.
- Experience building effective relationships with coworkers and customers.
- Previous experience working with a CRM system.
- Excellent organisational skills with strong attention to detail.
- Confidence working with numbers and operational metrics.
- A professional and confident telephone manner.
- A customer‑focused, target‑driven mindset.
- Understanding of sales and operational processes.
- Clear and effective communication skills (written, verbal and face‑to‑face).
- Strong people engagement and coaching capability.
Benefits
- Hybrid working.
- Private healthcare.
- Matched pension.
- Enhanced parental & family leave.
- Paid time off for moments that matter (including pet birthdays).
- Access to four Business Resource Groups supporting inclusion and belonging.
- Clear progression paths and benchmarked salaries.
- Commitment to sustainability – reduced energy consumption in UK offices by 19.2% year‑on‑year.
We are a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.
Sales Operations Team Leader in Basingstoke employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
