At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the friendly team at Waitrose, known for exceptional service.
- Benefits: Earn £14.31 per hour plus a Night Premium of £3.75 for late shifts.
- Other info: Flexible working options available to help you balance work and life.
- Why this job: Be a vital part of our community, delivering great food and service.
- Qualifications: Must have a valid UK driving licence and excellent customer service skills.
About the Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors.
Actively playing out our ethos – passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.75 per hour.
This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills/Experience
- Full valid B‑Category UK manual driving licence with no more than 6‑points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e. g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable Skills/Experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
- Job Details
- Closing Date: July
- Pay: £14.31 Hourly
- Contract Type: Temporary
- Hours of Work: Part time work (16 hours per week) working on Friday and Saturday
- Job Level: Partnership Level10
- Where You’ll Be Working: Basingstoke (Waitrose & Partners), Basingview, Basingstoke, Hampshire, RG214YY
- Pre‑Employment Vetting
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates).
If required, you’ll be informed and provided with information about vetting during the recruitment process.
Flexible Working
We want all of our Partners to have a good work‑life balance and we support flexible working.
This might mean flexible or compressed hours, job sharing or shorter‑hour contracts, where possible.
Please discuss this further with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant in Basingstoke employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Basingstoke
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like PVH (Tommy Hilfiger/Calvin Klein) and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at PVH (Tommy Hilfiger/Calvin Klein) and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Basingstoke
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and PVH (Tommy Hilfiger/Calvin Klein).
Get Familiar with Our Brand:Before applying, take some time to learn about PVH (Tommy Hilfiger/Calvin Klein) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress PVH (Tommy Hilfiger/Calvin Klein).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which PVH (Tommy Hilfiger/Calvin Klein) will surely appreciate.
