At a Glance
- Tasks: Deliver fresh Waitrose produce and support shop operations with a friendly attitude.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Earn £13.00 per hour, with potential increases and flexible working options.
- Other info: Flexible hours available; perfect for students looking for part-time work.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
ABOUT THE ROLE
As one of our Customer Delivery Drivers, you'll bring a unique blend of Waitrose produce and Partner-led service to customers' doors.
When not out on the road, you'll support the shop with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and friendly operation of the shop.
Note: Night Premium applies to hours between 22:00 and 06:00 at a rate of £3.75 per hour, including for existing Partners enrolled in Enhanced Hours Premium arrangements.
To apply for this role, you must be 18 years or older.
Responsibilities
- Check daily delivery routes.
- Load and prepare the van for deliveries; ensure all orders are packed for efficient delivery to customers.
- Complete vehicle safety checks, maintain road compliance and health and safety standards.
- Represent the Waitrose brand on the road with a focus on excellent customer service.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
Essential skills and experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Ability to meet the physical requirements of the role (e. g., lifting crates, climbing stairs, moving cages).
Desirable skills and experience
- Prevous driving experience and knowledge of chilled vehicles are welcomed; full training is provided to perform at your best.
- Role details
- Pay: £13.00 per hour (£13.25 after 90 days).
- Contract Type: Temporary.
- Hours: Varied part-time hours across seven days, including early starts, late finishes, evenings and weekends, 06:00–23:00.
- Job Level: Partnership Level 10.
- Location: Altrincham (Waitrose & Partners), 10 Draybank Road, Altrincham, Cheshire, WA14 5ZL.
- About the partnership
We're the largest employee-owned business in the UK and home of John Lewis and Waitrose.
Partners share ownership and work together to build a happier world, delivering brilliant retail and service.
We are committed to flexibility where possible, including flexible or compressed hours, job sharing or shorter hour contracts.
Discuss any flexible working options with the hiring manager during your interview.
Notes
Some roles may require pre-employment vetting (which may include DBS checks).
If required, you will be informed during recruitment and provided with vetting information.
DBS checks will be carried out by a third-party body, and financial probity checks may be required for some roles.
Closing dates are subject to change and vacancies may close early if a high number of applications is received.
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Supermarket Assistant, Customer Delivery Driver in Altrincham employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver in Altrincham
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We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver in Altrincham
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
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Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to PVH (Tommy Hilfiger/Calvin Klein).
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in PVH (Tommy Hilfiger/Calvin Klein)'s industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
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Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
