At a Glance
- Tasks: Deliver exceptional customer service and represent the Calvin Klein brand with pride.
- Company: Join the iconic Calvin Klein team and be part of a diverse culture.
- Benefits: Flexible hours, employee discounts, and opportunities for career growth.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a meaningful impact while working in a dynamic retail environment.
- Qualifications: Previous experience in retail or hospitality and strong communication skills.
Overview
Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube (https://www.youtube.com/calvinklein) , Instagram (https://www.instagram.com/calvinklein/) , TikTok (https://www.tiktok.com/@calvinklein?lang=en) )
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers’ needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About YOU
- You\'\'ll connect to consumers and have a previous track record within hospitality or retail.
- You\'\'ll be an effective communicator with the collaborate to win.
- You\'\'ll inspire trust and recognize and celebrate the contributions and achievements of others.
- You\'\'ll adapt fast.
- You\'\'ll act with purpose, showing a clear presence on the shop floor.
- You\'\'ll take ownership and make informed decisions to find in-store solutions.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here (https://www.pvh.com/responsibility/inclusion-diversity).
PVH Corp. or its subsidiary: is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Seasonal Sales Associate, Calvin Klein Wembley in City of London employer: PVH Corporation
At Calvin Klein Wembley, we pride ourselves on creating an inclusive and collaborative work environment where every associate is valued and empowered to thrive. As a Seasonal Sales Associate, you'll enjoy the opportunity to connect with customers in a vibrant retail setting, while benefiting from ongoing training and career development within a globally recognised brand. Join us to be part of a team that celebrates diversity and innovation, ensuring a rewarding experience for both our employees and consumers.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Calvin Klein Wembley in City of London
✨Tip Number 1
Get to know Calvin Klein! Dive into their brand story and values. When you walk into that interview, show us how you connect with their mission and how you can contribute to their iconic culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle queries and provide excellent service. We want to see you shine as a brand ambassador!
✨Tip Number 3
Network like a pro! Connect with current or former associates on LinkedIn. Ask them about their experiences and get insider tips. This could give you an edge in understanding the store dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Calvin Klein family. Let’s make it happen!
We think you need these skills to ace Seasonal Sales Associate, Calvin Klein Wembley in City of London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about delivering great experiences to customers, so share any relevant stories or experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the values and culture of Calvin Klein. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Authentic:We love individuality! Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our team. Authenticity is key to connecting with us and our brand.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This ensures it gets to the right people and helps us keep track of all applicants. Plus, it’s super easy to do!
How to prepare for a job interview at PVH Corporation
✨Know the Brand Inside Out
Before your interview, dive deep into Calvin Klein's history, values, and current collections. Familiarise yourself with their latest campaigns on social media platforms like Instagram and TikTok. This will not only show your enthusiasm but also help you connect your personal style with the brand's identity.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples from your past experiences in retail or hospitality where you provided exceptional customer service. Think about how you resolved issues or went above and beyond for a customer. This is crucial as the role heavily focuses on ensuring high levels of customer satisfaction.
✨Demonstrate Adaptability
Retail is fast-paced and ever-changing, so be ready to share instances where you've successfully adapted to change. Whether it was a new product launch or a shift in store layout, showing that you can thrive in dynamic environments will resonate well with the interviewers.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about team dynamics, store goals, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
