At a Glance
- Tasks: Lead the shop floor, ensuring top-notch customer service and driving sales.
- Company: Join Tommy Hilfiger, a leading designer lifestyle brand with a rich history.
- Benefits: Enjoy a comprehensive benefits package and a supportive work environment.
- Other info: Embrace diversity and inclusivity in a dynamic team atmosphere.
- Why this job: Be part of an iconic brand and make a real impact on customer experiences.
- Qualifications: Experience in supervisory roles within premium or luxury brands is essential.
The predicted salary is between 12 - 15 £ per hour.
Be part of an iconic story. Tommy Hilfiger, a leading designer lifestyle brand, has celebrated the essence of classic American cool since 1985. The brand offers premium styling and quality across a global distribution network.
THE ROLE
- Ensure the efficient running of the shop floor, achieving the highest levels of customer service, sales and profit.
- Support the management team in overseeing personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets by motivating the team, offering customers an exemplary store journey.
- Foster a positive store experience by treating all customers and colleagues fairly and consistently.
- Support the team in delivering the business strategy, ensuring everyone has consistent training on product knowledge and store maintenance.
- Achieve company standards for personal sales results: sales vs budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing operations and the sales floor.
- Emphasize the importance of quality relationships with internal & external customers.
- Build staff accountability for creating a repeat customer base through spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for the sales floor and back room are executed consistently.
- Collaborate with the management team to build a talent pool for key positions, including potential successors.
YOU
- Have a prior track record in supervisory or specialist roles within a premium or luxury brand.
- Possess people-management experience and the ability to resolve conflict and unproductive disagreements.
- Be an effective communicator capable of building relationships with ease.
- Be a team player who recognizes and celebrates the contributions and achievements of others.
- Provide feedback that promotes positive behavioral change.
- Adapt quickly and work well with change, maintaining pace.
- Be energetic and authentic, showing a clear presence on the shop floor.
- Approach issues with a ‘can-do’ attitude and act with initiative to find in-store solutions.
WHAT WE OFFER
PVH provides a comprehensive benefits program designed to support associates both at home and at work. We value diversity, inclusivity and a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH
PVH is a brand builder that focuses its passion and creativity on building Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world while maintaining strong corporate values and global reach. Equal Opportunity Employer: PVH Corp. considers all applicants based on their individual capabilities and qualifications. PVH compensates its associates solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. We are committed to recruiting, training and providing career advancement to all associates regardless of sex, race, religion, age, disability, sexual orientation, nationality, or social or ethnic background. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Part Time Supervisor, Tommy Hilfiger - White City (Maternity Cover) employer: PVH Corporation
Contact Detail:
PVH Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - White City (Maternity Cover)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and latest collections. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Tommy Hilfiger. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think of examples from your past roles that demonstrate your ability to motivate a team and handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tommy Hilfiger family. Good luck!
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - White City (Maternity Cover)
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Tommy Hilfiger shine through! Share why you admire the brand and how its values resonate with you. We want to see that you're not just looking for a job, but that you're excited to be part of our iconic story.
Highlight Your People Skills: As a supervisor, you'll be leading a team and interacting with customers daily. Make sure to showcase your people-management experience in your application. Tell us about times you've resolved conflicts or motivated a team – we love hearing about your successes!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect from our team on the shop floor. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career with us!
How to prepare for a job interview at PVH Corporation
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s history, values, and product lines. This will not only show your genuine interest but also help you connect your experience to the brand's ethos during the conversation.
✨Showcase Your Leadership Skills
As a Part Time Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past roles where you've motivated staff, resolved conflicts, or improved sales performance. Be ready to discuss how you can foster a positive store environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle difficult customers or manage a busy shop floor. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Teamwork and Communication
Tommy Hilfiger values collaboration, so be prepared to discuss how you’ve worked with others to achieve common goals. Highlight your communication style and how you celebrate team achievements, as this aligns with their focus on building strong relationships.