At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join the iconic Calvin Klein brand in a vibrant retail environment.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive workplace culture.
- Other info: Opportunity for career advancement in a globally recognised brand.
- Why this job: Be part of a passionate team that values diversity and personal growth.
- Qualifications: Previous supervisory experience in retail and strong communication skills.
The predicted salary is between 12 - 15 € per hour.
The Role
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, the first class experience must be a given and our in‑store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Supervisor plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal and external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About You
You will have a previous track record of supervisory or specialist roles within a premium or luxury brand. You will have previous people management experience with the ability to resolve conflict and unproductive disagreements. You will be an effective communicator with the ability to build relationships with ease. You will be a team player who recognises and celebrates the contributions and achievements of others. You will be confident in giving feedback that promotes positive behavioural change. You will work well with change, being able to quickly adapt and work with pace. You will be energetic and authentic showing a clear presence on the shop floor. You will approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.
What We Offer
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.
In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Legal Information
PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Diversity & Equal Opportunity
We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Part Time Supervisor, Calvin Klein - St. Pancras employer: PVH Corporation
At PVH, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and diversity. Our St. Pancras location provides a dynamic environment where associates can thrive, supported by comprehensive benefits and ample opportunities for personal and professional growth. As a Part Time Supervisor, you'll play a pivotal role in shaping the customer experience while being part of a team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Calvin Klein - St. Pancras
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Calvin Klein's history, values, and latest collections. This will not only impress the hiring team but also help you connect your personal style with their brand ethos.
✨Tip Number 2
Show off your people skills! As a Supervisor, you'll be leading a team, so be ready to share examples of how you've motivated others or resolved conflicts in the past. We want to see that you can create a positive atmosphere on the shop floor.
✨Tip Number 3
Be prepared to discuss your sales strategies! Think about how you've driven sales in previous roles and be ready to share specific tactics that worked for you. This shows you're results-driven and ready to exceed store targets.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the team dynamics, training opportunities, and how they measure success in the role. This not only demonstrates your interest but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Part Time Supervisor, Calvin Klein - St. Pancras
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through! We want to see how much you love Calvin Klein and retail. Share any personal experiences that connect you to our values and mission.
Tailor Your CV:Make sure your CV is tailored to the role of Part Time Supervisor. Highlight your previous supervisory experience and any achievements in customer service or sales. We’re looking for specific examples that demonstrate your ability to lead and inspire a team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Calvin Klein.
How to prepare for a job interview at PVH Corporation
✨Know the Brand Inside Out
Before your interview, make sure you understand Calvin Klein's brand values and what sets it apart in the retail world. Familiarise yourself with their latest collections and marketing campaigns. This will show your passion for the brand and help you connect your answers to their ethos.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated your team to achieve sales targets and provided exceptional customer service.
✨Showcase Your Adaptability
Retail is ever-changing, so be ready to discuss how you've adapted to change in previous roles. Share specific instances where you embraced new processes or tackled unexpected challenges, demonstrating your 'can do' attitude and initiative.
✨Engage with Enthusiasm
During the interview, let your energy and authenticity shine through. Engage with your interviewers by asking insightful questions about the store's operations and team dynamics. This not only shows your interest but also helps you gauge if the environment aligns with your values.
