At a Glance
- Tasks: Deliver top-notch customer service and be the face of Tommy Hilfiger.
- Company: Join a leading fashion brand known for its vibrant culture.
- Benefits: Gain retail experience, flexible hours, and employee discounts.
- Other info: Embrace diversity and grow your career in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your communication skills.
- Qualifications: Previous retail or hospitality experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
About THE ROLE
Our stores are the life and soul of our business, serving as the main touch point for our ever‑evolving consumer base. As retail evolves, we believe our stores must exemplify the brands, providing a first‑class experience that sets the tone for discovery, purchase, and loyalty. The Sales Associate plays a key role in achieving these high standards.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in‑depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation, and organization issues are addressed in an appropriate manner
About YOU
- You’ll connect to consumers and have a previous track record within hospitality or retail
- You’ll be an effective communicator and collaborate to win
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in‑store solutions
Equal Opportunity & Diversity Statement
PVH Corp. or its subsidiary ("PVH") is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
DIVERSITY & EQUAL OPPORTUNITY
We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Summer Sales Associate, Tommy Hilfiger Liverpool Street in London employer: PVH Corporation
At Tommy Hilfiger Liverpool Street, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Summer Sales Associates to thrive. With a strong emphasis on employee growth and development, we offer comprehensive training and opportunities for advancement within the retail sector. Our commitment to diversity and equal opportunity ensures that every team member is valued and celebrated, making it an exciting place to build a rewarding career in fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Sales Associate, Tommy Hilfiger Liverpool Street in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress them but also help you connect with customers as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with friends or family. Being able to handle queries and provide excellent service is key, so show us you can shine in those moments!
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. It shows you understand the aesthetic and are ready to represent Tommy Hilfiger on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and tech-savvy, which is a big plus in retail these days.
We think you need these skills to ace Summer Sales Associate, Tommy Hilfiger Liverpool Street in London
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love connecting with customers and creating a fantastic shopping experience. Share any relevant experiences that highlight your passion.
Be Specific About Your Skills:Make sure to mention specific skills that relate to the role, like your ability to build relationships or your knack for problem-solving. We’re looking for those who can adapt quickly and take ownership, so give us examples of when you've done just that!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Highlight your previous experience in hospitality or retail and how it aligns with what we’re looking for at Tommy Hilfiger.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at PVH Corporation
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their brand values, product lines, and recent campaigns. This will not only help you answer questions confidently but also show that you're genuinely interested in being a brand ambassador.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer satisfaction, prepare examples from your past experiences where you provided excellent service. Think of specific situations where you resolved issues or went above and beyond for a customer—this will demonstrate your ability to connect with consumers.
✨Dress the Part
As a Sales Associate, you'll be representing the brand, so dress in a way that reflects Tommy Hilfiger's style. Choose an outfit that is smart, stylish, and aligns with the brand's aesthetic. This shows that you understand the importance of presentation in retail.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the store's KPIs, team dynamics, or how they celebrate achievements. This not only shows your interest in the role but also helps you gauge if the company culture is a good fit for you.
