Full Time Supervisor, Tommy Hilfiger - Regent Street

Be part of an iconic story. Tommy Hilfiger, a leading designer lifestyle brand, has celebrated the essence of classic American cool since 1985. The brand offers premium styling and quality across a global distribution network.

THE ROLE

• Ensure the efficient running of the shop floor, achieving the highest levels of customer service, sales and profit.
• Support the management team in overseeing personnel, product & merchandising functions, business processes and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate to staff all marketing and sales promotions.
• Drive shop floor sales and exceed store targets by motivating the team, offering customers an exemplary store journey.
• Foster a positive store experience by treating all customers and colleagues fairly and consistently.
• Support the team in delivering the business strategy, ensuring everyone has consistent training on product knowledge and store maintenance.
• Achieve company standards for personal sales results: sales vs budgets, sales per hour, and units per transaction.
• Perform manager-on-duty functions, manage store opening/closing operations and the sales floor.
• Emphasize the importance of quality relationships with internal & external customers.
• Build staff accountability for creating a repeat customer base through spirited service.
• Ensure “door to floor” best practices with visual merchandising directives for the sales floor and back room are executed consistently.
• Collaborate with the management team to build a talent pool for key positions, including potential successors.

YOU

• Have a prior track record in supervisory or specialist roles within a premium or luxury brand.
• Possess people-management experience and the ability to resolve conflict and unproductive disagreements.
• Be an effective communicator capable of building relationships with ease.
• Be a team player who recognizes and celebrates the contributions and achievements of others.
• Provide feedback that promotes positive behavioral change.
• Adapt quickly and work well with change, maintaining pace.
• Be energetic and authentic, showing a clear presence on the shop floor.
• Approach issues with a ‘can-do’ attitude and act with initiative to find in-store solutions.

WHAT WE OFFER

PVH provides a comprehensive benefits program designed to support associates both at home and at work. We value diversity, inclusivity and a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

About PVH

PVH is a brand builder that focuses its passion and creativity on building Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world while maintaining strong corporate values and global reach. Equal Opportunity Employer: PVH Corp. considers all applicants based on their individual capabilities and qualifications. PVH compensates its associates solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. We are committed to recruiting, training and providing career advancement to all associates regardless of sex, race, religion, age, disability, sexual orientation, nationality, or social or ethnic background. Bigotry, racism and any form of harassment or discrimination is not tolerated.