At a Glance
- Tasks: Lead a dynamic team to drive sales and create an unforgettable customer experience.
- Company: Join the iconic Tommy Hilfiger brand on Regent Street.
- Benefits: Competitive pay, employee discounts, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and personal development.
- Why this job: Be part of a vibrant team that inspires and connects with customers daily.
- Qualifications: Experience in retail management and a passion for premium brands.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities:
- Leading the store teams to generate sales, profit, minimise losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
- Identify opportunities to grow the business and improve performance through collaborating with others.
- Maintain corporate visual merchandising directives and standards for sales floor and back room.
- Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
- Partner with store management team to build on business opportunities and achieve company standards and objectives.
- Focus staff on the importance of quality relationships with internal and external customers.
- Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
- Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
- Communicate to the Store Manager what is driving sales and discuss any issues/priorities, to develop strategies to maximise business.
- Ensure they are weekly visual presentation action plans.
- Analyse store level reports and create action plans to improve results.
- Assist with the manpower planning, identification, recruitment, interviewing and hiring processes.
- Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
- Work with the Store Manager to build bench strength for key positions, including possible successors.
- Participate in weekly management meetings alongside other staff meetings.
- Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
- Providing a great customer journey and achieving exemplary mystery shop results.
Qualifications:
- You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
- You'll be an effective communicator with the ability to cultivate belonging.
- You collaborate to win and recognise and celebrate the contributions and achievements of others.
- You are courageous in giving feedback that promotes positive behavioural change.
- You adapt fast and work with pace.
- You are energetic and inspire trust showing a clear presence on the shop floor.
- You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions.
Assistant Store Manager, Tommy Hilfiger Regent Street in Whitehall employer: Pvh Corp.
At Tommy Hilfiger Regent Street, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members benefit from comprehensive training and development opportunities, allowing for personal and professional growth while working in one of the most iconic retail locations in London. With a focus on collaboration, creativity, and delivering unparalleled customer experiences, we empower our employees to thrive and make meaningful contributions to our brand's success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager, Tommy Hilfiger Regent Street in Whitehall
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also help you connect with the brand's ethos.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or improved performance in previous roles. Be ready to share how you can inspire and motivate others to achieve sales goals and create an amazing customer experience.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the store culture and what they look for in an Assistant Manager. Plus, it shows you're genuinely interested in the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s make this happen together!
We think you need these skills to ace Assistant Store Manager, Tommy Hilfiger Regent Street in Whitehall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through. We want to see how much you connect with Tommy Hilfiger and how you can inspire others with that passion.
Highlight Your Experience:Make sure to showcase your previous supervisory or management roles, especially in premium or luxury brands. We’re looking for specific examples of how you've led teams and improved performance.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s brand values, history, and current collections. This will not only show your passion for the brand but also help you connect your experiences to their ethos during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired others and improved performance. Be ready to discuss specific situations where you resolved conflicts or motivated your team.
✨Demonstrate Your Customer-Centric Approach
Highlight your commitment to providing exceptional customer service. Think of instances where you went above and beyond for a customer or improved the customer journey. This will resonate well with the interviewers who are looking for someone to build strong relationships with customers.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like managing inventory or improving sales. Practice your responses to these scenarios, focusing on your analytical skills and ability to create actionable plans. This will show that you can think on your feet and adapt quickly.
