At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic Tommy Hilfiger brand in a vibrant retail environment.
- Benefits: Competitive pay, flexible hours, and a supportive work culture.
- Other info: Embrace diversity and grow your career with a global leader.
- Why this job: Be a key player in shaping the store's success and inspiring your team.
- Qualifications: Previous supervisory experience in premium or luxury retail is essential.
The predicted salary is between 12 - 15 £ per hour.
About the Role
Our stores are the life and soul of our business. They act as our main touchpoints with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. The first‑class experience must be a given and our in‑store standards should never be questionable. The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.
Responsibilities
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About You
- You’ll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You’ll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You’ll be a team player who recognises and celebrates the contributions and achievements of others.
- You’ll be confident in giving feedback that promotes positive behavioural change.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
- You’ll approach all issues with a 'can do' approach and act with initiative to find in‑store solutions.
What we Offer
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
Equal Opportunity & Diversity
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Part Time Supervisor, Tommy Hilfiger - Swindon employer: Pvh Corp.
At PVH, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and fosters personal growth. Our commitment to providing competitive benefits ensures that our associates feel supported both at home and in their careers, while our focus on teamwork and recognition creates an inspiring environment for all. Join us in Swindon, where your passion for retail can thrive as you lead a dedicated team in delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - Swindon
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress the hiring team but also show that you're genuinely passionate about the brand.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to lead and inspire your team. Think of examples from your past where you've successfully managed a team or resolved conflicts. This will help you shine during those tricky interview questions.
✨Tip Number 3
Show off your sales savvy! Be ready to discuss how you've driven sales in previous roles. Share specific numbers or achievements to back up your claims. This will demonstrate your ability to meet and exceed store targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - Swindon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love retail and how you can inspire others with your passion for our brands.
Tailor Your CV:Make sure to customise your CV to highlight your supervisory experience and people management skills. We’re looking for someone who can lead a team effectively, so showcase those relevant experiences!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their brand values, recent campaigns, and what sets them apart in the retail world. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive store environment, as this is crucial for achieving sales targets.
✨Prepare for Situational Questions
Expect questions that assess how you handle real-life scenarios on the shop floor. Think about times when you've had to adapt quickly to changes or provide exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Customer-Centric Approach
Tommy Hilfiger values a first-class customer experience. Be ready to discuss how you would ensure customers receive unparalleled service. Share specific strategies you've used in the past to build relationships with customers and encourage repeat business.
