At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
Be part of an iconic story.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers’ needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About YOU
- You'll connect to consumers and have a previous track record within hospitality or retail.
- You’ll be an effective communicator with the collaborate to win.
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others.
- You’ll adapt fast.
- You’ll act with purpose, showing a clear presence on the shop floor.
- You’ll take ownership and make informed decisions to find in-store solutions.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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Seasonal Sales Associate, Tommy Hilfiger Portsmouth employer: PVH Corp.
PVH Corp. is an exceptional employer that values its employees by fostering a dynamic work culture centred around collaboration and innovation. Located in the vibrant retail landscape of the United Kingdom, we offer competitive benefits, ongoing training, and clear pathways for career advancement, making it an ideal place for those passionate about luxury retail to thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Portsmouth
✨Tip Number 1
Get to know the brand! Dive into Tommy Hilfiger's history and values. When you walk into that interview, show us how you embody the brand's spirit and why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers and resolve issues. We want to see how you can create that first-class experience they’re after.
✨Tip Number 3
Be ready to showcase your adaptability! Retail is all about change, so come prepared with examples of how you've successfully navigated challenges in the past. Show us you can keep up with the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tommy Hilfiger family. Let’s make it happen!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Portsmouth
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for Tommy Hilfiger shine through! We want to see how you connect with our brand values and lifestyle. Share any personal experiences or stories that highlight your love for fashion and customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your previous retail or hospitality experience and how it relates to the responsibilities of a Seasonal Sales Associate. We appreciate candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We value clarity, so make sure your writing is easy to read and free from jargon. Use bullet points where necessary to break down your achievements and skills – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our brand and what we stand for while you’re at it!
How to prepare for a job interview at PVH Corp.
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest collections and marketing campaigns. This will not only impress your interviewers but also help you connect with the brand's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved issues or went above and beyond for customers. This is crucial for a role that focuses on high levels of customer satisfaction.
✨Demonstrate Adaptability
Retail is ever-changing, so be ready to discuss times when you've adapted to new situations or challenges. Highlight your ability to learn quickly and adjust to evolving customer needs, which aligns perfectly with the brand's focus on being nimble.
✨Dress the Part
As a potential Sales Associate, your appearance matters. Dress in a way that reflects the Tommy Hilfiger style while still being comfortable. This shows that you understand the brand's aesthetic and are ready to represent it on the shop floor.