At a Glance
- Tasks: Deliver exceptional customer service and represent the TOMMY HILFIGER brand with style.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Dynamic team culture with opportunities for growth and development.
- Why this job: Be part of an iconic brand and connect with fashion-forward consumers.
- Qualifications: Experience in retail or hospitality and a passion for fashion.
The predicted salary is between 20000 - 25000 £ per year.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Brand Ambassador & Styling Expert employer: Pvh Corp.
At TOMMY HILFIGER, we pride ourselves on being a dynamic and inclusive employer that values creativity and individuality. Our Seasonal Brand Ambassadors & Styling Experts play a crucial role in delivering exceptional customer experiences in our vibrant retail locations, where teamwork and personal growth are at the forefront of our culture. With a commitment to diversity and a focus on employee development, we offer a unique opportunity to be part of a globally recognised brand that inspires and connects with consumers across generations.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Brand Ambassador & Styling Expert
✨Tip Number 1
Get to know the brand inside out! Dive into TOMMY HILFIGER's history, values, and latest collections. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in-store. Being able to demonstrate your ability to connect with customers and resolve issues will show you're ready to be a brand ambassador.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the TOMMY HILFIGER family. Don’t miss out!
We think you need these skills to ace Seasonal Brand Ambassador & Styling Expert
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the TOMMY HILFIGER brand shine through. We want to see how you connect with our values and how you can bring that energy to the role of Brand Ambassador.
Tailor Your Experience:Make sure to highlight any previous experience in retail or hospitality that showcases your customer service skills. We love seeing how you've made a difference in past roles, so don’t hold back!
Be Authentic:We’re looking for genuine individuals who can connect with our customers. Use your own voice in your application – be yourself! This will help us see how you’d fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and get you on the path to joining our iconic brand!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, dive deep into TOMMY HILFIGER's history, values, and current campaigns. Familiarise yourself with their iconic styles and how they connect with consumers. This knowledge will not only impress your interviewers but also help you demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
As a Seasonal Brand Ambassador, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create memorable shopping experiences, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Your Styling Expertise
Be ready to discuss outfit building and product recommendations. Think of a few styling tips or trends that resonate with TOMMY HILFIGER's aesthetic. You might even want to bring a portfolio of your styling work or ideas to showcase your creativity and understanding of fashion.
✨Emphasise Adaptability and Teamwork
The retail environment is ever-changing, so be prepared to discuss how you've adapted to change in previous roles. Share examples of how you’ve collaborated with others to achieve goals, as teamwork is crucial in delivering the high standards expected at TOMMY HILFIGER.
