At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic Tommy Hilfiger brand in a vibrant retail environment.
- Benefits: Competitive pay, flexible hours, and a supportive work culture.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Be a key player in shaping the store's success and inspiring your team.
- Qualifications: Previous supervisory experience in retail and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
About the Role
Our stores are the life and soul of our business. They act as our main touchpoints with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. The first‑class experience must be a given and our in‑store standards should never be questionable. The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.
Responsibilities
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About You
- You’ll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You’ll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You’ll be a team player who recognises and celebrates the contributions and achievements of others.
- You’ll be confident in giving feedback that promotes positive behavioural change.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
- You’ll approach all issues with a 'can do' approach and act with initiative to find in‑store solutions.
What we Offer
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
Equal Opportunity & Diversity
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Part Time Supervisor, Tommy Hilfiger - Kingston employer: Pvh Corp.
At PVH, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and fosters personal growth. As a Part Time Supervisor at our Kingston location, you will benefit from a competitive benefits programme, opportunities for career advancement, and the chance to lead a passionate team in delivering outstanding customer experiences. Join us in creating a dynamic retail environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - Kingston
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tommy Hilfiger's history, values, and latest collections. This will not only impress the hiring team but also show that you're genuinely passionate about the brand.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to lead and inspire your team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. We want to hear those stories!
✨Tip Number 3
Show off your sales savvy! Be ready to discuss how you've driven sales in previous roles. Share specific numbers or achievements that highlight your ability to exceed targets and create a positive customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Tommy Hilfiger. Let’s get you that interview!
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - Kingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love retail and what makes you excited about being a Supervisor at Tommy Hilfiger.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in supervisory roles, especially within premium or luxury brands. We’re looking for specific examples that showcase your people management skills and ability to drive sales.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Avoid jargon and focus on what really matters!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s brand values and product lines. This will not only show your enthusiasm but also help you articulate how you can contribute to maintaining the store's high standards.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will demonstrate your ability to inspire others and maintain a positive store environment.
✨Emphasise Customer Service Excellence
Be ready to discuss how you’ve previously delivered exceptional customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on creating a first-class experience.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet or adapt to changes quickly. This will highlight your 'can do' attitude and readiness to tackle challenges head-on.
