At a Glance
- Tasks: Engage customers, provide excellent service, and represent the Tommy Hilfiger brand.
- Company: Join a globally recognised lifestyle brand with a rich American heritage.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant work environment.
- Why this job: Be part of a dynamic team that values creativity and inclusivity in fashion.
- Qualifications: Previous retail or hospitality experience is preferred; strong communication skills are essential.
- Other info: This is a temporary contract role at the Cotswolds Designer Outlet.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU: You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast and act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Contact Detail:
Pvh Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet (Temp Contract)
✨Tip Number 1
Familiarise yourself with the Tommy Hilfiger brand and its values. Understanding their commitment to customer service and brand representation will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your previous retail or hospitality experience by preparing specific examples of how you've delivered excellent customer service. This will demonstrate your ability to connect with customers and meet their needs effectively.
✨Tip Number 3
Engage with Tommy Hilfiger's social media platforms to stay updated on their latest campaigns and product launches. This knowledge can be a great conversation starter and shows your genuine interest in the brand.
✨Tip Number 4
Prepare to discuss how you can contribute to driving store KPIs. Think of innovative ideas or strategies that could enhance customer engagement and sales, as this will highlight your proactive mindset.
We think you need these skills to ace Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet (Temp Contract)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tommy Hilfiger's brand values and history. Highlight your understanding of their iconic style and how it resonates with consumers in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise skills like customer service, communication, and teamwork, which are crucial for a Sales Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Showcase Your Adaptability: In your application, provide examples of how you've adapted to change in previous roles. This will demonstrate your ability to thrive in a fast-paced retail environment.
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their history, values, and current marketing campaigns. Being able to discuss the brand's essence of 'classic American cool' will show your genuine interest and alignment with their ethos.
✨Demonstrate Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create a positive shopping experience.
✨Showcase Your Adaptability
Retail is fast-paced and ever-changing. Be ready to discuss how you've adapted to changes in previous roles. This could include handling new product lines or adjusting to different customer needs. Emphasising your flexibility will resonate well with the interviewers.
✨Engage with Enthusiasm
During the interview, let your passion for fashion and retail shine through. Engage with the interviewer by asking insightful questions about the store's operations and how you can contribute to its success. A positive attitude can set you apart from other candidates.