At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales.
- Company: Join the iconic Tommy Hilfiger brand in a vibrant retail environment.
- Benefits: Competitive pay, flexible hours, and a supportive workplace culture.
- Other info: Embrace diversity and inclusivity while growing your career with us.
- Why this job: Be part of a dynamic team that celebrates creativity and innovation.
- Qualifications: Experience in retail supervision and strong people management skills.
The predicted salary is between 12 - 15 £ per hour.
About the Role
The supervisor plays a key role in achieving these standards, leading by example, embodying the entrepreneurial spirit and inspiring teams through passion and belief in the brands.
Responsibilities
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales vs budgets, sales per hour and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About You
- You’ll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You’ll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You’ll be a team player who recognises and celebrates the contributions and achievements of others.
- You’ll be confident in giving feedback that promotes positive behavioral change.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
- You’ll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.
What We Offer
PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Part Time Supervisor, Tommy Hilfiger - White City (Maternity Cover) in London employer: Pvh Corp.
At Tommy Hilfiger in White City, we pride ourselves on being an exceptional employer that values inclusivity and diversity, fostering a vibrant work culture where every associate feels a sense of belonging. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, ensuring that our team members are equipped to excel in their roles while enjoying competitive benefits that support their well-being both at work and home.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - White City (Maternity Cover) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tommy Hilfiger's history, values, and latest collections. This will not only impress the hiring team but also help you connect your passion for the brand with your experience.
✨Tip Number 2
Practice your people skills! As a supervisor, you'll need to motivate and inspire your team. Think of examples from your past where you've successfully led a team or resolved conflicts. Share these stories during your interview to showcase your leadership style.
✨Tip Number 3
Show off your sales savvy! Be ready to discuss how you've driven sales in previous roles. Use specific numbers or achievements to back up your claims. This will demonstrate your ability to meet and exceed store targets, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics, store goals, and training opportunities. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - White City (Maternity Cover) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through! We want to see how you embody the entrepreneurial spirit and can inspire others with your passion.
Tailor Your Experience:Make sure to highlight your previous supervisory roles and people management experience. We’re looking for specific examples of how you've resolved conflicts and built strong relationships in your past jobs.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s brand values and current collections. This will not only show your passion for the brand but also help you articulate how you can embody its entrepreneurial spirit on the shop floor.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you successfully led a team or resolved conflicts. Highlighting your people management experience will demonstrate that you can inspire and motivate others, which is crucial for a supervisory role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing how you would drive sales and enhance customer service. Being an effective communicator is key to building relationships with both customers and colleagues.
✨Emphasise Your Adaptability
Be ready to discuss how you handle change and work at pace. Share specific instances where you adapted quickly to new situations or challenges, as this aligns with the dynamic environment of retail and the expectations for this role.
