HR Operations Specialist (Associate Lifecycle Specialist) in London

About Us
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

The Team
Within the People Experience and Services team, our mission is to deliver a seamless and standardized associate experience across EMEA, ensuring alignment with the company's broader goals of operational excellence and service quality. This position's team plays a key role in streamlining HR processes, eliminating duplication, and driving consistency across core areas such as Data, Payroll, Talent Acquisition, Associate Lifecycle, and Advisory services.

The Position
As a Specialist, Associate Lifecycle (EMEA), you will be part of the team of HR professionals delivering end-to-end HR administrative services for our associate population across EMEA. You will be responsible for hire/pre-boarding, internal transfers, offboarding, contracts, data administration, and compliance, ensuring these processes are executed accurately, consistently, and in line with local legislation and company standards. Your role will contribute towards a positive and compliant associate experience, while also contributing to broader business and operational goals.

Key Responsibilities

• Deliver day-to-day HR administrative processes for associates across EMEA, including hire/pre-boarding, internal changes, exits, and documentation.
• Deliver contract creation, data updates, and document management, ensuring compliance with local labor laws and internal policies.
• Ensure organizational data accuracy in (HRIS) Workday, including maintaining up-to-date position data and reporting structure, to ensure employee data and job architecture is kept up to date to provide real time accurate information.
• Initiate and complete regular audits and partner with HRBPs to ensure accuracy.
• Monitor and process absences and leaves, ensuring accurate application of policies and timely communication with associates.
• Partner with Payroll and other teams to maintain accurate data and support payroll processing activities.
• Manage contract generation, amendments, and renewals, ensuring timely completion in accordance with legal requirements.
• Act as a Subject Matter Expert, ensuring that policies, PSP articles and processes in your SME area are updated to reflect best practices and legal requirements.
• Lead proactive planning and coordination for key recurring annual events e.g. CLA updates.
• Collaborate with stakeholders across HR and business functions to continuously improve associate lifecycle processes and support cross-functional projects.
• Contribute to audit readiness by ensuring lifecycle documentation and records are consistently accurate, timely, and compliant.
• Represent the EMEA Associate Lifecycle team and actively take part in EMEA projects to support our continuous improvement journey.
• Use data to provide inputs, insights and recommendations to process owners and stakeholders to drive process effectiveness.

Note: Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.

Measures of Success

• Process Accuracy and Customer Service: SNOW Lifecycle cases processed accurately and within SLA. Target: 95%+ cases within SLA, ave. time to close a case.
• Compliance: Full compliance with regional labor laws and internal policies. Target: 0 compliance breaches or audit findings.
• Stakeholder Satisfaction: Satisfaction scores from HRBPs and Retail partners. Target: ≥85% satisfaction rating in internal surveys.

Requirements

• Experience: Previous experience in HR Operations or administrative HR roles.
• HR Process Knowledge: Strong operational understanding of HR lifecycle processes, including onboarding, contract management, and HRIS administration (preferably Workday).
• Compliance & Controls: Good working knowledge of EMEA labor regulations and internal HR controls.
• Analytical Thinking: Ability to evaluate data and situations to determine appropriate actions within existing guidelines and policies.
• Communication & Collaboration: Strong interpersonal skills, with experience working across teams, functions, and regions to support service delivery.
• Language: Fluency in English required; additional European language(s) are a plus.

PVH Behaviours

• ENTERPRISE FIRST – we act in the best interests of PVH and its consumers beyond our own team, brand, region or market.
• Drive Change – we lead by example and are optimistic about change.
• Create Clarity – we are diligent in providing context and setting our priorities so we can be productive quickly.
• Inspire Trust – we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
• Take Accountability – we focus on work with the biggest business impact and give candid feedback to each other.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.