About the Role
Our stores are the life and soul of our business. They act as our main touchpoints with our ever‑evolving consumer base. As retail continues to evolve, we believe our stores must set the tone for our two brands. The Supervisor leads by example, embraces our entrepreneurial spirit, and inspires the team through passion and belief in our brands.
Responsibilities
- Ensure the efficient running of the shop floor to achieve high levels of customer service, sales, and profit.
- Support the management team in all personnel, product & merchandising functions, business processes, and results.
- Participate in weekly management meetings and staff meetings.
- Communicate marketing and sales promotions to staff clearly.
- Drive shop floor sales, exceed store targets by motivating the team, and provide customers with an exemplary store journey.
- Foster a positive store experience by treating all customers and colleagues fairly.
- Support the team in delivering the business strategy and ensure all receive consistent training on product knowledge and store maintenance.
- Achieve company standards for personal sales results: sales vs. budgets, sales per hour, and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing, and oversee the sales floor.
- Encourage quality relationships with internal and external customers.
- Ensure visual merchandising best practices are executed on the sales floor and back room.
- Work with the management team to build a talent pool for key positions, including potential successors.
Qualifications
- Previous supervisory or specialist roles within a premium or luxury brand.
- People‑management experience with conflict resolution and ability to handle unproductive disagreements.
- Effective communication skills and ability to build relationships easily.
- Team player who recognizes and celebrates the contributions and achievements of others.
- Confidence in giving constructive feedback that promotes positive behavioral change.
- Ability to adapt quickly in a fast‑moving environment.
- Energetic and authentic presence on the shop floor.
- Can‑do attitude and initiative to find in‑store solutions.
Benefits
PVH offers a competitive and comprehensive benefits program designed to support associates at home and at work. We are committed to fostering an inclusive and diverse community with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
PVH Corp. or its subsidiary ("PVH") is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity, gender expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under law. PVH is committed to compensating associates solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Full Time Supervisor, Tommy Hilfiger - Livingston employer: Pvh Corp.
PVH Corp. offers an exceptional work environment for those passionate about luxury retail, particularly in the vibrant City of Westminster. With a strong commitment to diversity and inclusion, employees benefit from a supportive culture that encourages personal growth and development. Joining our team means being part of a dynamic atmosphere where your contributions are valued, and you can truly make a difference in enhancing customer experiences.