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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic TOMMY HILFIGER brand, known for its classic American style.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a vibrant team that shapes the future of retail and fashion.
- Qualifications: 4+ years in retail, with 2+ years in management; strong communication and leadership skills.
- Other info: Embrace diversity and inclusivity in a fast-paced, energetic environment.
The predicted salary is between 30000 - 42000 £ per year.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
About the role
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers.
The Assistant Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities
- Leading the store teams to generate sales, profit, minimise losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
- Identify opportunities to grow the business and improve performance through collaborating with others.
- Maintain corporate visual merchandising directives and standards for sales floor and back room.
- Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
- Partner with store management team to build on business opportunities and achieve company standards and objectives.
- Focus staff on the importance of quality of relationships with internal and external customers.
- Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
- Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
- Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximise business.
- Ensure they are weekly visual presentation action plans.
- Analyse store level reports and create action plans to improve results.
- Assist with the manpower planning, identification, recruitment, interviewing and hiring processes.
- Participate in weekly management meetings alongside other staff meetings.
- Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
- Providing a great customer journey and achieving exemplary mystery shop results.
About you
- You will have a minimum of 4 years of progressive retail experience.
- You will have a minimum of 2 years store management experience in the service or retail industry.
- You will be an effective communicator with the ability to build relationships with ease.
- You will be a team player who recognises and celebrates the contributions and achievements of others.
- You will be confident in giving feedback that promotes positive behavioural change.
- You will have strong people management skills with the ability to resolve conflict and unproductive disagreements.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
About what we offer
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Assistant Manager, Tommy Hilfiger - Livingston (FTC Mat Cover) employer: Pvh Corp.
Contact Detail:
Pvh Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Tommy Hilfiger - Livingston (FTC Mat Cover)
✨Tip Number 1
Get to know the brand inside out! Dive into Tommy Hilfiger's history, values, and latest collections. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at events. They can give you insider tips about the company culture and what it takes to succeed in the role, plus you might even get a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions by role-playing with a friend or in front of a mirror. Focus on how your experience aligns with the responsibilities of the Assistant Manager role, especially around customer service and team leadership.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Assistant Manager, Tommy Hilfiger - Livingston (FTC Mat Cover)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can contribute to our iconic story.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your retail experience and any leadership roles you've had. We love seeing how your background aligns with what we’re looking for!
Be Specific in Your Examples: Use specific examples to demonstrate your skills and achievements. Whether it’s about driving sales or enhancing customer experiences, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current campaigns. Understanding the essence of 'classic American cool' will help you connect with the brand's identity and show your genuine interest.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Highlight how you can inspire others to deliver exceptional service.
✨Emphasise Adaptability
Retail is ever-evolving, so be ready to discuss how you've adapted to changes in previous roles. Share specific instances where you embraced change and how it positively impacted your team or store performance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or upcoming initiatives. This shows you're not just interested in the role but also in contributing to the brand's success.