At a Glance
- Tasks: Lead store teams to deliver exceptional customer experiences and drive sales.
- Company: Join Calvin Klein, a global lifestyle brand known for its bold and innovative designs.
- Benefits: Enjoy competitive pay, flexible working conditions, and a supportive team environment.
- Other info: Embrace diversity and inclusivity in a dynamic workplace with growth opportunities.
- Why this job: Be part of an iconic brand and make a meaningful impact in retail.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
The predicted salary is between 22050 - 26950 £ per year.
Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We believe in a culture that provokes discovery and brave thinking. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
- Leading the store teams to generate sales, profit, minimise losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
- Identify opportunities to grow the business and improve performance through collaborating with others.
- Maintain corporate visual merchandising directives and standards for sales floor and back room.
- Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
- Partner with store management team to build on business opportunities and achieve company standards and objectives.
- Focus staff on the importance of quality of relationships with internal and external customers.
- Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
- Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
- Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximise business.
- Ensure they are weekly visual presentation action plans.
- Analyse store level reports and create action plans to improve results.
- Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
- Work with the Store Manager to build bench strength for key positions, including possible successors.
- Participate in weekly management meetings alongside other staff meetings.
- Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
- Providing a great customer journey and achieving exemplary mystery shop results.
About YOU
You’ll be an effective communicator with the ability to build relationships with ease. You’ll be a team player who recognises and celebrates the contributions and achievements of others. You’ll be confident in giving feedback that promotes positive behavioural change. You’ll have strong people management skills with the ability to resolve conflict and unproductive disagreements. You will work well with change, being able to quickly adapt and work with pace. You will be energetic and authentic showing a clear presence on the shop floor.
About WHAT WE OFFER
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.
In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Assistant Manager, Calvin Klein - Livingston (FTC - Maternity Cover) employer: Pvh Corp.
PVH Corp. offers an exceptional work environment for those passionate about luxury retail, particularly in the vibrant City of Westminster. With a strong commitment to diversity and inclusion, employees benefit from a supportive culture that encourages personal growth and development. Joining our team means being part of a dynamic atmosphere where your contributions are valued, and you can truly make a difference in enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Calvin Klein - Livingston (FTC - Maternity Cover)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Manager, Calvin Klein - Livingston (FTC - Maternity Cover)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Pvh Corp.:Don’t forget to personalise your application for Pvh Corp.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Pvh Corp.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Pvh Corp. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Pvh Corp. and contribute positively during your temporary stint.
